06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I instantly got an e-mail that my order would get here in 1-2 weeks (). I received a generated e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no response. I do not even understand if they are still in company. Looked on their website and it says they are attempting to deliver orders positioned by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship amongst countless other orders. We apologize for the hassle triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous customers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking information. I’ve emailed two times and called with no success. . Finally today spoke to agent who mentioned they would email me tracking details however might not provide ship date. I bought 1 kit at full cost and another at half off, invested a total of $224 ().
As I was typing this complaint I did receive an email which was supposedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Daddies Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many consumers as possible. We really apologize we couldn’t satisfy your requirements and we hope that when everything stabilizes once again that you would reassess SNOW.Thank you for providing yourself the opportunity of being part of the SNOW household.
50) and received same on 03-02-20, On 03-20-20, I called customer Providers about being dissatisfied with the arise from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I called this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No worries! We provide a 30 day cash back ensure with full refund on any utilized or unused products. Client simply needs to pay return label. Just return your products to us within one month of positioning your order. Customer is accountable for return shipping costs.
Any type of refund will be provided as installment plan if returned after your 30-day window. Because of the nature of our organization and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I contacted SNOW within the 30 day period, however they kept jacking me around, SO that the 30 Day period had actually passed when the business final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a 1 month refund guarantee with full refund on any used or unused items (). Customer simply has to pay return label. Simply return your products to us within 30 days of putting your order – .
Due to the fact that of the nature of our business and products, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase versus defects due to malfunctioning craftsmanship or products developing from Regular Usage of the device.
It does NOT cover cosmetic wear and tear caused by fair wear and tear, or damage triggered by mishap, misuse or overlook. Any effort to open or take apart the gadget (or its devices) will void the guarantee. If you find a problem and notify SNOW during the warranty duration, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I bought a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the business numerous times over two weeks with no reaction. I likewise consisted of photos and my order number.
We deeply apologize for the inconvenience! We are working to fix this problem as quickly as we can. Initially, please make sure your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, try it in various devices including phone, tablet, computer, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have also sent many emails to inquire on my order. At this moment I just want a refund, but can’t get ahold of an individual to talk to about my order.
Order has actually been pushed to the front of the line. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many clients as possible. We truly apologize we could not satisfy your needs and we hope that when everything stabilizes again that you would reevaluate SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW family.