06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an email that my order would arrive in 1-2 weeks (). I received a generated email on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no reaction. I do not even understand if they are still in business. Looked on their website and it says they are attempting to deliver orders put by May fourth? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has actually been pushed in front of the line to ship among thousands of other orders. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous customers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I have actually emailed two times and called without any success. . Lastly today spoke with representative who stated they would email me tracking details however could not provide ship date. I purchased 1 set at complete price and another at half off, invested a total of $224 ().
As I was typing this grievance I did get an email which was apparently going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Very disappointed as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of clients as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes once again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of belonging to the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT whiten my teeth. I called this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No concerns! We use a 30 day cash back guarantee with complete refund on any used or unused products. Client simply has to pay return label. Merely return your products to us within 30 days of positioning your order. Client is responsible for return shipping expenses.
Any type of refund will be provided as shop credit if returned after your 30-day window. Since of the nature of our business and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I contacted SNOW within the one month duration, but they kept jacking me around, SO that the 1 month duration had passed when the business last sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We use a 30 day cash back guarantee with full refund on any used or unused products (). Consumer just has to pay return label. Simply return your items to us within 30 days of positioning your order – .
Since of the nature of our company and items, we are not able to restock or resale any products. SNOW warrants this gadget for a duration of 5 (5) YEARS after the original date of purchase against problems due to faulty workmanship or products occurring from Normal Usage of the gadget.
It does NOT cover cosmetic degeneration brought on by fair wear and tear, or damage triggered by mishap, misuse or overlook. Any attempt to open or take apart the gadget (or its devices) will void the warranty. If you find a problem and notify SNOW during the service warranty duration, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business numerous times over 2 weeks with no response. I likewise consisted of photos and my order number.
We deeply excuse the inconvenience! We are working to fix this problem as quickly as we can. Initially, please make certain your phone is charged to at least 50% Second, please utilize it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have actually likewise sent out various emails to inquire on my order. At this point I just want a refund, however can’t get ahold of an individual to talk to about my order.
Order has actually been pressed to the front of the line. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous consumers as possible. We really apologize we couldn’t satisfy your needs and we hope that when everything stabilizes once again that you would reassess SNOW. .Thank you for giving yourself the opportunity of belonging to the SNOW family.