06/21/2020I put an order for Snow teeth Bleaching on 5/21/ 2020. I instantly got an email that my order would get here in 1-2 weeks (). I got a produced email on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no reaction. I do not even understand if they are still in company. Looked on their site and it says they are trying to ship orders positioned by May fourth? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship amongst thousands of other orders. We ask forgiveness for the trouble triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of clients as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking details. I’ve emailed two times and called with no success. . Lastly today talked to agent who mentioned they would email me tracking details however could not provide ship date. I purchased 1 set at full rate and another at half off, spent a total of $224 ().
As I was typing this grievance I did receive an email which was supposedly going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many consumers as possible. We really apologize we could not satisfy your needs and we hope that when whatever stabilizes once again that you would reassess SNOW.Thank you for offering yourself the chance of being part of the SNOW household.
50) and got very same on 03-02-20, On 03-20-20, I called client Services about being dissatisfied with the outcomes from the system, They sent more serum for me to try, which still DID NOT bleach my teeth. I called this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your product? No worries! We provide a 1 month refund ensure with complete refund on any used or unused products. Client simply needs to pay return label. Just return your items to us within one month of positioning your order. Customer is accountable for return shipping costs.
Any kind of refund will be released as installment plan if returned after your 30-day window. Due to the fact that of the nature of our company and products, we are unable to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the 30 day duration, but they kept jacking me around, SO that the 30 Day duration had actually passed when the business last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a thirty days money back guarantee with full refund on any utilized or unused items (). Customer just has to pay return label. Merely return your items to us within one month of putting your order – .
Since of the nature of our organization and items, we are unable to restock or resale any items. SNOW warrants this gadget for a period of FIVE (5) YEARS after the initial date of purchase against defects due to malfunctioning craftsmanship or materials emerging from Normal Use of the device.
It does NOT cover cosmetic wear and tear brought on by reasonable wear and tear, or damage triggered by mishap, abuse or overlook. Any effort to open or take apart the device (or its accessories) will void the service warranty. If you discover a problem and alert SNOW during the guarantee duration, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I acquired a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company numerous times over 2 weeks without any response. I also included images and my order number.
We deeply apologize for the inconvenience! We are working to resolve this concern as quickly as we can. First, please ensure your phone is charged to a minimum of 50% Second, please use it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer system, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent various e-mails to ask on my order. At this moment I just desire a refund, but can’t get ahold of a person to speak to about my order.
Order has actually been pressed to the front of the line. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous clients as possible. We truly apologize we could not satisfy your requirements and we hope that when everything normalizes again that you would reevaluate SNOW. .Thank you for giving yourself the chance of being part of the SNOW family.