06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an e-mail that my order would arrive in 1-2 weeks (). I received a produced e-mail on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no reaction. I don’t even understand if they are still in company. Looked on their site and it says they are trying to ship orders put by May fourth? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to deliver out among thousands of other orders. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many consumers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking information. I’ve emailed two times and called with no success. . Lastly today spoke with agent who specified they would email me tracking details however could not supply ship date. I purchased 1 kit at complete cost and another at half off, invested an overall of $224 ().
As I was typing this grievance I did get an email which was supposedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous consumers as possible. We truly apologize we could not satisfy your needs and we hope that when whatever stabilizes again that you would reconsider SNOW.Thank you for providing yourself the chance of being part of the SNOW household.
50) and received same on 03-02-20, On 03-20-20, I got in touch with consumer Providers about being dissatisfied with the arise from the system, They sent more serum for me to attempt, which still DID NOT bleach my teeth. I called this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No concerns! We use an one month refund guarantee with full refund on any used or unused items. Client just has to pay return label. Simply return your items to us within thirty days of placing your order. Customer is responsible for return shipping costs.
Any kind of refund will be issued as store credit if returned after your 30-day window. Since of the nature of our business and products, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the 30 day period, however they kept jacking me around, SO that the 30 Day period had actually passed when the company final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a thirty days cash back guarantee with full refund on any used or unused products (). Customer just needs to pay return label. Merely return your products to us within 1 month of positioning your order – .
Since of the nature of our business and products, we are unable to restock or resale any items. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase against flaws due to defective craftsmanship or materials occurring from Typical Use of the gadget.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage triggered by accident, abuse or disregard. Any attempt to open or take apart the device (or its devices) will void the guarantee. If you find a flaw and notify SNOW throughout the guarantee period, SNOW will, at its discretion, change the gadget complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I acquired a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over two weeks with no action. I also included images and my order number.
We deeply ask forgiveness for the hassle! We are working to solve this issue as quickly as we can. Initially, please make certain your phone is charged to at least 50% 2nd, please use it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have also sent numerous e-mails to inquire on my order. At this moment I just want a refund, but can’t get ahold of a person to speak to about my order.
Order has actually been pressed to the front of the line. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many customers as possible. We genuinely apologize we couldn’t fulfill your requirements and we hope that when whatever stabilizes again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of being part of the SNOW family.