06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an e-mail that my order would get here in 1-2 weeks (). I received a created email on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no reaction. I don’t even understand if they are still in company. Looked on their website and it states they are trying to deliver orders placed by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship among countless other orders. We say sorry for the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking details. I have actually emailed two times and called without any success. . Lastly today spoke with agent who stated they would email me tracking details however might not supply ship date. I acquired 1 set at complete price and another at half off, invested a total of $224 ().
As I was typing this grievance I did receive an e-mail which was supposedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of clients as possible. We really apologize we couldn’t satisfy your requirements and we hope that when everything normalizes once again that you would reassess SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I called consumer Services about being unhappy with the outcomes from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I called this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No concerns! We provide a 30 day money back ensure with full refund on any used or unused products. Consumer just needs to pay return label. Just return your items to us within 30 days of placing your order. Consumer is accountable for return shipping costs.
Any kind of refund will be provided as installment plan if returned after your 30-day window. Because of the nature of our company and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the one month duration, but they kept jacking me around, SO that the one month period had passed when the company final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide an one month money back guarantee with complete refund on any utilized or unused products (). Consumer just needs to pay return label. Merely return your items to us within one month of placing your order – .
Due to the fact that of the nature of our service and items, we are unable to restock or resale any products. SNOW warrants this gadget for a period of 5 (5) YEARS after the original date of purchase against defects due to faulty craftsmanship or materials occurring from Regular Use of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage brought on by accident, abuse or neglect. Any effort to open or take apart the device (or its devices) will void the warranty. If you discover a flaw and notify SNOW throughout the service warranty duration, SNOW will, at its discretion, change the gadget complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I purchased a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the business several times over two weeks without any response. I likewise included photos and my order number.
We deeply ask forgiveness for the trouble! We are working to fix this problem as rapidly as we can. Initially, please make certain your phone is charged to at least 50% 2nd, please use it without a phone case. Third, try it in different devices including phone, tablet, computer system, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have likewise sent out various e-mails to inquire on my order. At this moment I just desire a refund, however can’t get ahold of an individual to talk to about my order.
Order has been pressed to the front of the line. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many customers as possible. We genuinely apologize we couldn’t satisfy your requirements and we hope that when everything normalizes once again that you would reconsider SNOW. .Thank you for offering yourself the chance of belonging to the SNOW family.