06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I immediately got an e-mail that my order would arrive in 1-2 weeks (). I received a generated email on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no response. I don’t even know if they are still in service. Looked on their site and it says they are trying to ship orders positioned by May fourth? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship out among thousands of other orders. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of consumers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking details. I have actually emailed twice and called with no success. . Lastly today spoke with representative who stated they would email me tracking info however might not supply ship date. I purchased 1 package at complete rate and another at half off, invested a total of $224 ().
As I was typing this grievance I did get an e-mail which was allegedly going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Very dissatisfied as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of customers as possible. We really apologize we couldn’t fulfill your needs and we hope that when whatever stabilizes again that you would reassess SNOW.Thank you for offering yourself the opportunity of becoming part of the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I got in touch with client Providers about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I called this company numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your product? No worries! We use an one month money back ensure with full refund on any utilized or unused items. Customer simply has to pay return label. Merely return your items to us within thirty days of putting your order. Customer is accountable for return shipping costs.
Any type of refund will be provided as store credit if returned after your 30-day window. Since of the nature of our service and products, we are not able to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the 1 month period, but they kept jacking me around, SO that the 30 Day period had passed when the company final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We use an one month money back ensure with full refund on any used or unused items (). Client just needs to pay return label. Simply return your products to us within 30 days of placing your order – .
Due to the fact that of the nature of our company and items, we are unable to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase against problems due to defective workmanship or materials occurring from Typical Usage of the device.
It does NOT cover cosmetic degeneration triggered by reasonable wear and tear, or damage triggered by accident, abuse or neglect. Any effort to open or take apart the device (or its accessories) will void the service warranty. If you find a flaw and notify SNOW throughout the guarantee period, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I acquired a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business numerous times over 2 weeks without any reaction. I also consisted of pictures and my order number.
We deeply excuse the trouble! We are working to resolve this problem as quickly as we can. Initially, please make certain your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, try it in different devices including phone, tablet, computer, laptop computer, outlout, and so on.
What type of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have also sent out many e-mails to ask on my order. At this point I just want a refund, but can’t get ahold of a person to speak with about my order.
Order has been pushed to the front of the line. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous clients as possible. We genuinely apologize we couldn’t fulfill your requirements and we hope that when everything normalizes again that you would reassess SNOW. .Thank you for offering yourself the opportunity of belonging to the SNOW household.