06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I immediately got an email that my order would show up in 1-2 weeks (). I received a produced e-mail on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no response. I don’t even know if they are still in company. Looked on their site and it says they are attempting to ship orders positioned by May 4th? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has been pressed in front of the line to ship amongst thousands of other orders. We say sorry for the inconvenience triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many consumers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I’ve emailed two times and called without any success. . Finally today spoke to agent who mentioned they would email me tracking info but could not provide ship date. I acquired 1 set at complete rate and another at half off, invested an overall of $224 ().
As I was typing this grievance I did receive an email which was supposedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many customers as possible. We really apologize we could not fulfill your needs and we hope that when whatever stabilizes once again that you would reconsider SNOW.Thank you for giving yourself the chance of belonging to the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I called client Services about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I called this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No concerns! We provide an one month refund guarantee with full refund on any utilized or unused items. Consumer simply has to pay return label. Simply return your items to us within one month of placing your order. Consumer is accountable for return shipping expenses.
Any type of refund will be released as store credit if returned after your 30-day window. Due to the fact that of the nature of our organization and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the 30 day period, but they kept jacking me around, SO that the 30 Day duration had actually passed when the company last sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We provide a 1 month refund guarantee with complete refund on any used or unused items (). Client simply has to pay return label. Just return your items to us within 30 days of putting your order – .
Because of the nature of our company and items, we are not able to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the original date of purchase against flaws due to malfunctioning craftsmanship or products arising from Normal Usage of the device.
It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage brought on by mishap, abuse or neglect. Any attempt to open or take apart the device (or its devices) will void the warranty. If you discover a defect and alert SNOW during the guarantee period, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company multiple times over two weeks without any action. I also consisted of images and my order number.
We deeply say sorry for the trouble! We are working to fix this issue as rapidly as we can. Initially, please make sure your phone is charged to a minimum of 50% Second, please use it without a phone case. Third, try it in different gadgets including phone, tablet, computer system, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually also sent out many e-mails to inquire on my order. At this point I just want a refund, however can’t get ahold of an individual to speak with about my order.
Order has actually been pushed to the front of the line. We excuse the inconvenience caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of customers as possible. We truly apologize we couldn’t meet your requirements and we hope that when everything normalizes once again that you would reevaluate SNOW. .Thank you for providing yourself the opportunity of being part of the SNOW household.