06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I right away received an e-mail that my order would show up in 1-2 weeks (). I got a produced e-mail on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no response. I don’t even know if they are still in company. Searched their site and it says they are attempting to deliver orders put by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to ship amongst thousands of other orders. We ask forgiveness for the trouble triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking info. I’ve emailed twice and called without any success. . Lastly today talked to representative who stated they would email me tracking information however could not supply ship date. I purchased 1 package at complete price and another at half off, invested a total of $224 ().
As I was typing this problem I did receive an e-mail which was apparently going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Very dissatisfied as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many customers as possible. We really apologize we could not meet your needs and we hope that when whatever stabilizes once again that you would reassess SNOW.Thank you for providing yourself the chance of being part of the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I contacted customer Services about being unhappy with the arise from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I called this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No concerns! We use a 30 day money back guarantee with full refund on any used or unused items. Consumer simply has to pay return label. Just return your items to us within one month of placing your order. Client is accountable for return shipping expenses.
Any kind of refund will be released as store credit if returned after your 30-day window. Since of the nature of our business and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I called SNOW within the 30 day duration, however they kept jacking me around, SO that the thirty days period had passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We use a thirty days cash back ensure with full refund on any used or unused products (). Consumer simply needs to pay return label. Simply return your items to us within one month of putting your order – .
Because of the nature of our organization and products, we are unable to restock or resale any products. SNOW warrants this gadget for a period of 5 (5) YEARS after the original date of purchase versus flaws due to malfunctioning workmanship or products emerging from Regular Use of the device.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage triggered by accident, misuse or overlook. Any attempt to open or take apart the device (or its accessories) will void the warranty. If you discover a flaw and alert SNOW during the service warranty duration, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company numerous times over 2 weeks with no action. I likewise consisted of photos and my order number.
We deeply say sorry for the hassle! We are working to resolve this issue as rapidly as we can. Initially, please make sure your phone is credited a minimum of 50% Second, please use it without a phone case. Third, attempt it in various devices consisting of phone, tablet, computer system, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent out many emails to ask on my order. At this point I just want a refund, but can’t get ahold of a person to talk to about my order.
Order has actually been pushed to the front of the line. We ask forgiveness for the trouble caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous clients as possible. We truly apologize we could not satisfy your requirements and we hope that when whatever stabilizes again that you would reconsider SNOW. .Thank you for giving yourself the opportunity of becoming part of the SNOW household.