06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I instantly received an e-mail that my order would arrive in 1-2 weeks (). I received a produced email on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no response. I do not even know if they are still in business. Looked on their website and it says they are trying to deliver orders put by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to deliver out amongst countless other orders. We apologize for the inconvenience triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of clients as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking information. I have actually emailed twice and called without any success. . Lastly today spoke with representative who specified they would email me tracking info however could not offer ship date. I acquired 1 kit at complete rate and another at half off, invested a total of $224 ().
As I was typing this complaint I did get an email which was supposedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many clients as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes once again that you would reevaluate SNOW.Thank you for giving yourself the chance of becoming part of the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I contacted customer Solutions about being unhappy with the arise from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your item? No concerns! We use a 30 day cash back ensure with full refund on any utilized or unused items. Customer simply has to pay return label. Merely return your products to us within 30 days of placing your order. Customer is accountable for return shipping costs.
Any type of refund will be provided as shop credit if returned after your 30-day window. Because of the nature of our business and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I got in touch with SNOW within the 30 day period, however they kept jacking me around, SO that the 30 Day duration had passed when the company last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a 30 day cash back ensure with complete refund on any used or unused items (). Client simply has to pay return label. Just return your items to us within thirty days of positioning your order – .
Because of the nature of our organization and items, we are not able to restock or resale any items. SNOW warrants this device for a duration of FIVE (5) YEARS after the original date of purchase versus flaws due to faulty craftsmanship or materials developing from Typical Usage of the device.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage triggered by mishap, abuse or disregard. Any attempt to open or take apart the gadget (or its accessories) will void the service warranty. If you discover a flaw and alert SNOW during the service warranty duration, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I purchased a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the business multiple times over two weeks with no action. I likewise consisted of photos and my order number.
We deeply excuse the trouble! We are working to solve this problem as rapidly as we can. Initially, please ensure your phone is credited a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in different devices consisting of phone, tablet, computer system, laptop, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Gain access to. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have likewise sent out numerous e-mails to inquire on my order. At this moment I just want a refund, however can’t get ahold of a person to talk to about my order.
Order has actually been pushed to the front of the line. We ask forgiveness for the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous consumers as possible. We really apologize we couldn’t meet your requirements and we hope that when everything stabilizes once again that you would reevaluate SNOW. .Thank you for providing yourself the chance of belonging to the SNOW family.