06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an email that my order would get here in 1-2 weeks (). I got a generated email on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no response. I do not even understand if they are still in organization. Searched their website and it states they are attempting to deliver orders positioned by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to ship amongst countless other orders. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of consumers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed twice and called with no success. . Finally today spoke with agent who stated they would email me tracking details but might not offer ship date. I bought 1 kit at complete price and another at half off, invested an overall of $224 ().
As I was typing this grievance I did receive an e-mail which was supposedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of consumers as possible. We genuinely apologize we couldn’t fulfill your needs and we hope that when whatever stabilizes again that you would reassess SNOW.Thank you for giving yourself the chance of being part of the SNOW household.
50) and got very same on 03-02-20, On 03-20-20, I got in touch with client Providers about being unhappy with the arise from the system, They sent out more serum for me to attempt, which still DID NOT whiten my teeth. I called this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No worries! We provide a 30 day cash back guarantee with complete refund on any utilized or unused items. Consumer just has to pay return label. Simply return your products to us within 1 month of positioning your order. Client is accountable for return shipping expenses.
Any type of refund will be provided as store credit if returned after your 30-day window. Since of the nature of our company and products, we are unable to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the 1 month period, however they kept jacking me around, SO that the one month duration had actually passed when the company last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We use a thirty days money back ensure with full refund on any utilized or unused products (). Customer simply has to pay return label. Simply return your items to us within 1 month of positioning your order – .
Because of the nature of our company and items, we are unable to restock or resale any products. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase versus problems due to defective craftsmanship or materials developing from Typical Use of the device.
It does NOT cover cosmetic degeneration brought on by fair wear and tear, or damage brought on by mishap, abuse or neglect. Any effort to open or take apart the gadget (or its devices) will void the guarantee. If you discover a flaw and inform SNOW during the guarantee period, SNOW will, at its discretion, change the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I purchased a snow teeth whitening mouth piece. It broke after 1 week, lights stressed out. I emailed the company several times over 2 weeks without any action. I likewise consisted of photos and my order number.
We deeply excuse the hassle! We are working to solve this problem as quickly as we can. Initially, please make sure your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, try it in various gadgets including phone, tablet, computer system, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent out various emails to inquire on my order. At this moment I simply want a refund, however can’t get ahold of a person to speak to about my order.
Order has been pushed to the front of the line. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of clients as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when everything normalizes again that you would reassess SNOW. .Thank you for offering yourself the opportunity of being part of the SNOW family.