06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an email that my order would get here in 1-2 weeks (). I received a produced e-mail on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no response. I do not even know if they are still in company. Searched their site and it states they are trying to deliver orders put by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pushed in front of the line to deliver out among countless other orders. We say sorry for the hassle caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of clients as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking information. I’ve emailed two times and called without any success. . Lastly today talked to representative who specified they would email me tracking details but might not offer ship date. I purchased 1 set at complete price and another at half off, invested an overall of $224 ().
As I was typing this complaint I did receive an email which was supposedly going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of customers as possible. We genuinely apologize we could not satisfy your requirements and we hope that when whatever stabilizes once again that you would reconsider SNOW.Thank you for giving yourself the chance of being part of the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being unhappy with the results from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I contacted this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your product? No concerns! We provide an one month refund guarantee with full refund on any utilized or unused products. Customer just needs to pay return label. Simply return your items to us within 1 month of positioning your order. Consumer is accountable for return shipping expenses.
Any type of refund will be provided as store credit if returned after your 30-day window. Since of the nature of our business and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the 30 day duration, however they kept jacking me around, SO that the thirty days period had actually passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a thirty days refund ensure with full refund on any used or unused items (). Consumer simply needs to pay return label. Simply return your products to us within 1 month of placing your order – .
Due to the fact that of the nature of our service and products, we are not able to restock or resale any products. SNOW warrants this gadget for a period of FIVE (5) YEARS after the original date of purchase versus defects due to faulty workmanship or products emerging from Normal Usage of the device.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage triggered by accident, abuse or overlook. Any attempt to open or take apart the gadget (or its accessories) will void the guarantee. If you discover a problem and inform SNOW throughout the warranty period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the company numerous times over two weeks with no reaction. I also included images and my order number.
We deeply apologize for the inconvenience! We are working to solve this issue as quickly as we can. First, please make certain your phone is charged to at least 50% Second, please utilize it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent various e-mails to ask on my order. At this moment I just want a refund, but can’t get ahold of an individual to speak to about my order.
Order has been pressed to the front of the line. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many clients as possible. We truly apologize we couldn’t satisfy your needs and we hope that when whatever normalizes once again that you would reevaluate SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW household.