06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an email that my order would get here in 1-2 weeks (). I got a produced e-mail on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no action. I don’t even understand if they are still in service. Looked on their site and it states they are attempting to ship orders placed by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to ship out among thousands of other orders. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous clients as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking information. I have actually emailed two times and called with no success. . Lastly today talked to representative who mentioned they would email me tracking details but might not offer ship date. I bought 1 set at complete rate and another at half off, spent a total of $224 ().
As I was typing this grievance I did receive an e-mail which was allegedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of clients as possible. We truly apologize we could not satisfy your requirements and we hope that when everything stabilizes again that you would reconsider SNOW.Thank you for providing yourself the opportunity of belonging to the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being dissatisfied with the arise from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I called this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No worries! We provide a thirty days cash back guarantee with complete refund on any utilized or unused products. Client just has to pay return label. Just return your items to us within thirty days of placing your order. Consumer is responsible for return shipping costs.
Any type of refund will be released as installment plan if returned after your 30-day window. Due to the fact that of the nature of our organization and products, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the one month period, but they kept jacking me around, SO that the 1 month duration had actually passed when the business final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We use a 30 day refund guarantee with complete refund on any used or unused products (). Customer just has to pay return label. Merely return your products to us within 30 days of putting your order – .
Since of the nature of our service and products, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of 5 (5) YEARS after the initial date of purchase versus defects due to faulty workmanship or products arising from Normal Use of the device.
It does NOT cover cosmetic degeneration triggered by reasonable wear and tear, or damage brought on by accident, abuse or disregard. Any effort to open or take apart the device (or its accessories) will void the service warranty. If you find a defect and notify SNOW during the service warranty duration, SNOW will, at its discretion, change the gadget totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I purchased a snow teeth lightening mouth piece. It broke after 1 week, lights stressed out. I emailed the business numerous times over 2 weeks with no action. I also consisted of images and my order number.
We deeply say sorry for the inconvenience! We are working to solve this problem as rapidly as we can. First, please make sure your phone is charged to a minimum of 50% 2nd, please use it without a phone case. Third, try it in different gadgets consisting of phone, tablet, computer system, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually also sent out numerous e-mails to inquire on my order. At this point I simply want a refund, however can’t get ahold of a person to talk to about my order.
Order has been pressed to the front of the line. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many consumers as possible. We truly apologize we could not meet your requirements and we hope that when everything normalizes again that you would reevaluate SNOW. .Thank you for giving yourself the chance of belonging to the SNOW family.