06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an email that my order would show up in 1-2 weeks (). I received a produced e-mail on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no action. I do not even understand if they are still in company. Looked on their website and it says they are trying to ship orders placed by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has actually been pressed in front of the line to ship among countless other orders. We excuse the inconvenience triggered. At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of clients as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking information. I’ve emailed two times and called with no success. . Lastly today spoke with representative who mentioned they would email me tracking details however might not offer ship date. I acquired 1 kit at full price and another at half off, invested a total of $224 ().
As I was typing this grievance I did get an e-mail which was apparently going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Very dissatisfied as I was anticipating to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of customers as possible. We really apologize we couldn’t fulfill your needs and we hope that when everything stabilizes once again that you would reconsider SNOW.Thank you for providing yourself the opportunity of being part of the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I called client Services about being unhappy with the results from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I called this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your item? No concerns! We offer a 1 month cash back ensure with full refund on any used or unused products. Consumer just needs to pay return label. Merely return your items to us within one month of putting your order. Client is responsible for return shipping expenses.
Any kind of refund will be released as installment plan if returned after your 30-day window. Due to the fact that of the nature of our organization and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the 30 day duration, however they kept jacking me around, SO that the 1 month period had actually passed when the business last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide an one month cash back guarantee with complete refund on any utilized or unused items (). Client simply needs to pay return label. Merely return your items to us within one month of placing your order – .
Because of the nature of our business and products, we are not able to restock or resale any items. SNOW warrants this gadget for a period of 5 (5) YEARS after the initial date of purchase versus defects due to faulty craftsmanship or materials developing from Typical Usage of the gadget.
It does NOT cover cosmetic deterioration triggered by reasonable wear and tear, or damage brought on by mishap, abuse or neglect. Any attempt to open or take apart the device (or its devices) will void the guarantee. If you find a problem and notify SNOW throughout the guarantee period, SNOW will, at its discretion, replace the gadget complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business numerous times over two weeks without any response. I also included images and my order number.
We deeply ask forgiveness for the inconvenience! We are working to solve this problem as quickly as we can. Initially, please make certain your phone is charged to at least 50% 2nd, please use it without a phone case. Third, attempt it in various devices including phone, tablet, computer, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually likewise sent various e-mails to ask on my order. At this moment I simply desire a refund, however can’t get ahold of an individual to speak with about my order.
Order has been pushed to the front of the line. We ask forgiveness for the hassle triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous consumers as possible. We truly apologize we couldn’t fulfill your needs and we hope that when everything normalizes again that you would reassess SNOW. .Thank you for offering yourself the opportunity of being part of the SNOW household.