06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an email that my order would show up in 1-2 weeks (). I received a created email on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no action. I don’t even understand if they are still in service. Looked on their site and it states they are trying to deliver orders placed by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship amongst thousands of other orders. We say sorry for the hassle caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many customers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking details. I’ve emailed twice and called with no success. . Finally today spoke with agent who specified they would email me tracking information however might not provide ship date. I acquired 1 set at complete cost and another at half off, spent a total of $224 ().
As I was typing this problem I did get an email which was supposedly going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of customers as possible. We really apologize we couldn’t satisfy your needs and we hope that when everything stabilizes once again that you would reconsider SNOW.Thank you for giving yourself the opportunity of belonging to the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I called client Providers about being dissatisfied with the arise from the system, They sent more serum for me to attempt, which still DID NOT lighten my teeth. I called this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your item? No concerns! We provide a 1 month cash back guarantee with full refund on any utilized or unused products. Client just has to pay return label. Merely return your items to us within 30 days of placing your order. Client is accountable for return shipping costs.
Any kind of refund will be provided as installment plan if returned after your 30-day window. Because of the nature of our organization and products, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I contacted SNOW within the 30 day duration, but they kept jacking me around, SO that the 30 Day duration had actually passed when the company last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We use a 30 day refund guarantee with complete refund on any used or unused products (). Consumer just needs to pay return label. Just return your products to us within thirty days of putting your order – .
Since of the nature of our company and products, we are unable to restock or resale any products. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the initial date of purchase against defects due to defective workmanship or products developing from Normal Usage of the device.
It does NOT cover cosmetic wear and tear caused by fair wear and tear, or damage triggered by accident, abuse or neglect. Any effort to open or take apart the gadget (or its devices) will void the guarantee. If you discover a defect and notify SNOW during the warranty duration, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over 2 weeks with no response. I also consisted of pictures and my order number.
We deeply say sorry for the inconvenience! We are working to fix this issue as quickly as we can. Initially, please make certain your phone is credited at least 50% 2nd, please utilize it without a phone case. Third, attempt it in different devices consisting of phone, tablet, computer, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have also sent various emails to inquire on my order. At this moment I just desire a refund, however can’t get ahold of a person to talk to about my order.
Order has been pushed to the front of the line. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous clients as possible. We really apologize we couldn’t satisfy your requirements and we hope that when everything normalizes again that you would reconsider SNOW. .Thank you for offering yourself the chance of being part of the SNOW household.