06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I right away got an email that my order would get here in 1-2 weeks (). I got a produced e-mail on 5/24 specifying that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no response. I don’t even know if they are still in organization. Searched their site and it states they are attempting to ship orders placed by May fourth? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has actually been pressed in front of the line to ship among countless other orders. We say sorry for the trouble triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many customers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking details. I’ve emailed twice and called with no success. . Finally today spoke with agent who stated they would email me tracking information however could not supply ship date. I bought 1 kit at full cost and another at half off, invested a total of $224 ().
As I was typing this complaint I did get an e-mail which was apparently going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as lots of clients as possible. We truly apologize we could not meet your requirements and we hope that when whatever normalizes again that you would reassess SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being unhappy with the arise from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I contacted this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No worries! We provide a thirty days refund ensure with complete refund on any used or unused items. Customer just needs to pay return label. Merely return your products to us within 1 month of putting your order. Consumer is accountable for return shipping expenses.
Any kind of refund will be released as shop credit if returned after your 30-day window. Due to the fact that of the nature of our organization and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the one month period, but they kept jacking me around, SO that the 30 Day duration had actually passed when the company last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We provide a thirty days refund guarantee with complete refund on any utilized or unused items (). Consumer simply has to pay return label. Simply return your items to us within 1 month of placing your order – .
Because of the nature of our service and items, we are unable to restock or resale any items. SNOW warrants this gadget for a period of 5 (5) YEARS after the initial date of purchase versus flaws due to faulty craftsmanship or materials emerging from Typical Usage of the device.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage triggered by accident, abuse or neglect. Any effort to open or take apart the gadget (or its accessories) will void the service warranty. If you find a problem and inform SNOW throughout the warranty period, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I acquired a snow teeth lightening mouth piece. It broke after 1 week, lights stressed out. I emailed the company numerous times over 2 weeks without any reaction. I also included images and my order number.
We deeply excuse the hassle! We are working to fix this concern as rapidly as we can. Initially, please make certain your phone is charged to a minimum of 50% Second, please use it without a phone case. Third, attempt it in different devices including phone, tablet, computer, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have likewise sent various emails to ask on my order. At this point I just desire a refund, however can’t get ahold of an individual to speak with about my order.
Order has actually been pushed to the front of the line. We say sorry for the hassle caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many customers as possible. We really apologize we could not fulfill your requirements and we hope that when everything normalizes again that you would reconsider SNOW. .Thank you for offering yourself the chance of belonging to the SNOW family.