06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an email that my order would show up in 1-2 weeks (). I got a created email on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no reaction. I do not even know if they are still in service. Looked on their website and it says they are trying to deliver orders put by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship among thousands of other orders. We ask forgiveness for the inconvenience caused. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many customers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking details. I’ve emailed two times and called without any success. . Finally today talked to representative who mentioned they would email me tracking info but could not offer ship date. I bought 1 set at full cost and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an email which was allegedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Very dissatisfied as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of clients as possible. We genuinely apologize we couldn’t meet your requirements and we hope that when everything normalizes again that you would reevaluate SNOW.Thank you for providing yourself the chance of being part of the SNOW household.
50) and got very same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being unhappy with the arise from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I contacted this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No concerns! We provide a 1 month refund guarantee with full refund on any used or unused items. Client just has to pay return label. Just return your items to us within 30 days of placing your order. Consumer is accountable for return shipping expenses.
Any type of refund will be released as store credit if returned after your 30-day window. Due to the fact that of the nature of our service and items, we are unable to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the one month period, but they kept jacking me around, SO that the thirty days duration had actually passed when the business last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a 1 month money back guarantee with complete refund on any used or unused products (). Customer just needs to pay return label. Merely return your items to us within one month of placing your order – .
Since of the nature of our service and products, we are unable to restock or resale any products. SNOW warrants this gadget for a duration of 5 (5) YEARS after the initial date of purchase against problems due to faulty workmanship or products occurring from Typical Use of the device.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage caused by accident, misuse or neglect. Any effort to open or take apart the device (or its devices) will void the guarantee. If you find a flaw and notify SNOW during the warranty period, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I acquired a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business multiple times over two weeks without any response. I also consisted of pictures and my order number.
We deeply apologize for the hassle! We are working to resolve this problem as quickly as we can. First, please ensure your phone is credited a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer system, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have likewise sent numerous e-mails to ask on my order. At this point I simply want a refund, however can’t get ahold of a person to speak with about my order.
Order has actually been pressed to the front of the line. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of consumers as possible. We really apologize we couldn’t meet your needs and we hope that when whatever stabilizes once again that you would reassess SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW family.