06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I right away got an e-mail that my order would show up in 1-2 weeks (). I got a created email on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no action. I do not even understand if they are still in company. Looked on their website and it states they are attempting to ship orders positioned by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship out among countless other orders. We ask forgiveness for the inconvenience triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking information. I have actually emailed twice and called without any success. . Finally today spoke with representative who mentioned they would email me tracking details but could not supply ship date. I acquired 1 package at complete rate and another at half off, invested a total of $224 ().
As I was typing this complaint I did get an email which was supposedly going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many customers as possible. We genuinely apologize we could not fulfill your requirements and we hope that when everything normalizes once again that you would reassess SNOW.Thank you for giving yourself the opportunity of becoming part of the SNOW family.
50) and received exact same on 03-02-20, On 03-20-20, I contacted consumer Services about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I called this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No concerns! We provide a 1 month cash back ensure with full refund on any used or unused products. Consumer just needs to pay return label. Merely return your products to us within 1 month of placing your order. Customer is accountable for return shipping costs.
Any type of refund will be released as store credit if returned after your 30-day window. Because of the nature of our business and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the 1 month duration, but they kept jacking me around, SO that the one month period had actually passed when the business final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 organization day. We provide a 30 day cash back ensure with complete refund on any utilized or unused products (). Customer simply needs to pay return label. Merely return your products to us within 30 days of putting your order – .
Because of the nature of our service and items, we are not able to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase against problems due to faulty workmanship or materials occurring from Typical Use of the gadget.
It does NOT cover cosmetic degeneration brought on by reasonable wear and tear, or damage brought on by accident, abuse or neglect. Any effort to open or take apart the gadget (or its devices) will void the service warranty. If you find a flaw and alert SNOW during the warranty duration, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I purchased a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over 2 weeks without any reaction. I likewise consisted of photos and my order number.
We deeply excuse the hassle! We are working to solve this issue as quickly as we can. Initially, please make certain your phone is credited a minimum of 50% 2nd, please use it without a phone case. Third, try it in various gadgets including phone, tablet, computer system, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the speeding up light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually also sent many emails to ask on my order. At this point I simply want a refund, but can’t get ahold of an individual to talk to about my order.
Order has been pressed to the front of the line. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of clients as possible. We really apologize we couldn’t fulfill your requirements and we hope that when whatever normalizes once again that you would reevaluate SNOW. .Thank you for providing yourself the chance of being part of the SNOW household.