06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I right away got an e-mail that my order would arrive in 1-2 weeks (). I received a produced email on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no response. I do not even understand if they are still in service. Searched their site and it states they are trying to deliver orders placed by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship out amongst countless other orders. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many consumers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking information. I’ve emailed twice and called without any success. . Lastly today spoke to representative who specified they would email me tracking info however might not provide ship date. I acquired 1 kit at full price and another at half off, invested a total of $224 ().
As I was typing this complaint I did receive an email which was apparently going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many consumers as possible. We genuinely apologize we could not meet your needs and we hope that when everything normalizes once again that you would reevaluate SNOW.Thank you for providing yourself the opportunity of being part of the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I called customer Solutions about being dissatisfied with the arise from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We use a 30 day money back ensure with full refund on any utilized or unused items. Client simply needs to pay return label. Merely return your products to us within thirty days of positioning your order. Consumer is accountable for return shipping costs.
Any type of refund will be issued as installment plan if returned after your 30-day window. Due to the fact that of the nature of our organization and products, we are unable to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the thirty days period, but they kept jacking me around, SO that the 30 Day duration had passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We use a thirty days cash back ensure with complete refund on any utilized or unused items (). Client just needs to pay return label. Merely return your items to us within 1 month of positioning your order – .
Because of the nature of our business and items, we are not able to restock or resale any items. SNOW warrants this device for a duration of 5 (5) YEARS after the initial date of purchase versus problems due to defective workmanship or products occurring from Normal Usage of the gadget.
It does NOT cover cosmetic wear and tear brought on by reasonable wear and tear, or damage caused by mishap, abuse or disregard. Any attempt to open or take apart the gadget (or its accessories) will void the guarantee. If you discover a flaw and inform SNOW throughout the warranty duration, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I purchased a snow teeth lightening mouth piece. It broke after 1 week, lights stressed out. I emailed the company numerous times over two weeks without any response. I also included photos and my order number.
We deeply ask forgiveness for the hassle! We are working to fix this problem as rapidly as we can. First, please make sure your phone is charged to a minimum of 50% Second, please utilize it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer system, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually likewise sent various e-mails to ask on my order. At this point I just want a refund, however can’t get ahold of a person to talk to about my order.
Order has actually been pressed to the front of the line. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous consumers as possible. We truly apologize we could not fulfill your needs and we hope that when everything stabilizes again that you would reassess SNOW. .Thank you for providing yourself the chance of being part of the SNOW family.