06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an email that my order would arrive in 1-2 weeks (). I got a generated e-mail on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no action. I do not even know if they are still in company. Searched their site and it says they are trying to deliver orders positioned by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship amongst thousands of other orders. We apologize for the trouble triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of customers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I have actually emailed twice and called without any success. . Lastly today spoke with agent who mentioned they would email me tracking information but might not supply ship date. I purchased 1 set at complete rate and another at half off, invested an overall of $224 ().
As I was typing this complaint I did receive an email which was allegedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous customers as possible. We truly apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes once again that you would reassess SNOW.Thank you for giving yourself the chance of becoming part of the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I called customer Providers about being unhappy with the outcomes from the system, They sent out more serum for me to try, which still DID NOT bleach my teeth. I called this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your product? No concerns! We provide a 30 day money back guarantee with full refund on any utilized or unused products. Customer simply has to pay return label. Just return your items to us within one month of positioning your order. Client is accountable for return shipping expenses.
Any kind of refund will be provided as installment plan if returned after your 30-day window. Due to the fact that of the nature of our organization and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the 30 day period, but they kept jacking me around, SO that the one month duration had actually passed when the company last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We offer a 1 month refund ensure with full refund on any used or unused products (). Client simply needs to pay return label. Simply return your products to us within 30 days of placing your order – .
Due to the fact that of the nature of our company and items, we are not able to restock or resale any items. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase against defects due to faulty workmanship or materials arising from Typical Usage of the gadget.
It does NOT cover cosmetic deterioration triggered by reasonable wear and tear, or damage brought on by accident, misuse or neglect. Any attempt to open or take apart the device (or its devices) will void the guarantee. If you find a defect and notify SNOW during the warranty period, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company multiple times over two weeks with no reaction. I also included images and my order number.
We deeply excuse the inconvenience! We are working to solve this issue as rapidly as we can. Initially, please make certain your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, try it in different devices including phone, tablet, computer system, laptop computer, outlout, and so on.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the accelerating mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent out various e-mails to ask on my order. At this moment I simply desire a refund, however can’t get ahold of a person to speak to about my order.
Order has been pushed to the front of the line. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of consumers as possible. We genuinely apologize we could not meet your needs and we hope that when everything stabilizes again that you would reevaluate SNOW. .Thank you for giving yourself the opportunity of being part of the SNOW family.