06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I right away got an email that my order would get here in 1-2 weeks (). I received a created e-mail on 5/24 mentioning that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no reaction. I do not even understand if they are still in organization. Looked on their website and it states they are attempting to deliver orders placed by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to ship out among countless other orders. We ask forgiveness for the hassle caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous clients as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed twice and called with no success. . Finally today spoke to representative who specified they would email me tracking information but could not supply ship date. I bought 1 kit at complete rate and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an e-mail which was supposedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Very dissatisfied as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous customers as possible. We genuinely apologize we could not meet your needs and we hope that when whatever normalizes again that you would reconsider SNOW.Thank you for offering yourself the chance of belonging to the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I contacted customer Services about being unhappy with the outcomes from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I called this business several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No concerns! We provide a 1 month refund ensure with complete refund on any used or unused items. Customer just needs to pay return label. Just return your products to us within 30 days of placing your order. Consumer is accountable for return shipping expenses.
Any type of refund will be issued as shop credit if returned after your 30-day window. Due to the fact that of the nature of our organization and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the 1 month period, however they kept jacking me around, SO that the thirty days duration had passed when the business last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a thirty days money back guarantee with complete refund on any utilized or unused products (). Customer simply needs to pay return label. Just return your products to us within one month of putting your order – .
Because of the nature of our business and products, we are unable to restock or resale any items. SNOW warrants this gadget for a period of FIVE (5) YEARS after the original date of purchase versus defects due to faulty craftsmanship or products developing from Regular Use of the device.
It does NOT cover cosmetic degeneration triggered by reasonable wear and tear, or damage brought on by mishap, abuse or neglect. Any effort to open or take apart the device (or its devices) will void the service warranty. If you find a defect and alert SNOW during the service warranty period, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I acquired a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the business several times over two weeks without any action. I also included pictures and my order number.
We deeply excuse the inconvenience! We are working to solve this problem as quickly as we can. First, please make certain your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, try it in various devices including phone, tablet, computer, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have likewise sent numerous e-mails to inquire on my order. At this point I simply want a refund, but can’t get ahold of a person to speak to about my order.
Order has actually been pushed to the front of the line. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as lots of consumers as possible. We really apologize we couldn’t meet your needs and we hope that when everything stabilizes again that you would reassess SNOW. .Thank you for giving yourself the chance of being part of the SNOW family.