06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I right away received an e-mail that my order would show up in 1-2 weeks (). I received a produced e-mail on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no action. I do not even understand if they are still in organization. Searched their website and it states they are trying to ship orders positioned by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to ship out among countless other orders. We excuse the inconvenience triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking information. I have actually emailed two times and called with no success. . Finally today spoke to representative who mentioned they would email me tracking info but could not offer ship date. I acquired 1 set at complete cost and another at half off, spent an overall of $224 ().
As I was typing this grievance I did get an email which was allegedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous consumers as possible. We genuinely apologize we couldn’t fulfill your needs and we hope that when everything stabilizes again that you would reconsider SNOW.Thank you for offering yourself the opportunity of becoming part of the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I called customer Providers about being dissatisfied with the arise from the system, They sent more serum for me to attempt, which still DID NOT bleach my teeth. I contacted this business a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your product? No worries! We provide a thirty days cash back ensure with full refund on any used or unused items. Customer simply has to pay return label. Merely return your products to us within 30 days of placing your order. Customer is responsible for return shipping expenses.
Any kind of refund will be released as shop credit if returned after your 30-day window. Due to the fact that of the nature of our company and products, we are not able to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the one month period, however they kept jacking me around, SO that the 30 Day period had passed when the company final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We offer a 30 day money back ensure with full refund on any utilized or unused products (). Customer just has to pay return label. Just return your products to us within 1 month of placing your order – .
Because of the nature of our organization and items, we are unable to restock or resale any products. SNOW warrants this device for a period of 5 (5) YEARS after the initial date of purchase against problems due to defective craftsmanship or materials arising from Normal Usage of the gadget.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage triggered by mishap, abuse or overlook. Any attempt to open or take apart the gadget (or its accessories) will void the guarantee. If you find a defect and alert SNOW during the warranty period, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the company several times over 2 weeks with no reaction. I also consisted of pictures and my order number.
We deeply excuse the inconvenience! We are working to solve this problem as quickly as we can. Initially, please make certain your phone is credited a minimum of 50% 2nd, please use it without a phone case. Third, try it in different devices including phone, tablet, computer system, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have actually also sent numerous emails to ask on my order. At this point I just desire a refund, but can’t get ahold of an individual to talk to about my order.
Order has actually been pushed to the front of the line. We apologize for the trouble caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many customers as possible. We really apologize we could not satisfy your needs and we hope that when everything stabilizes again that you would reconsider SNOW. .Thank you for giving yourself the opportunity of being part of the SNOW family.