06/21/2020I placed an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an e-mail that my order would show up in 1-2 weeks (). I received a created email on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no action. I do not even know if they are still in service. Looked on their site and it states they are trying to deliver orders positioned by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to ship amongst thousands of other orders. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many customers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking details. I’ve emailed two times and called without any success. . Finally today spoke to representative who mentioned they would email me tracking details however might not supply ship date. I bought 1 kit at full cost and another at half off, invested an overall of $224 ().
As I was typing this problem I did get an e-mail which was allegedly going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as many consumers as possible. We really apologize we couldn’t meet your requirements and we hope that when whatever normalizes again that you would reassess SNOW.Thank you for providing yourself the chance of being part of the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I called customer Services about being dissatisfied with the arise from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I called this business a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No concerns! We provide a 30 day refund ensure with complete refund on any used or unused products. Customer just has to pay return label. Merely return your products to us within 1 month of putting your order. Client is responsible for return shipping costs.
Any kind of refund will be released as store credit if returned after your 30-day window. Due to the fact that of the nature of our service and products, we are unable to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the 30 day duration, however they kept jacking me around, SO that the thirty days duration had passed when the company final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We offer a thirty days cash back guarantee with full refund on any used or unused items (). Customer just needs to pay return label. Merely return your products to us within 1 month of positioning your order – .
Due to the fact that of the nature of our business and products, we are not able to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase versus flaws due to faulty workmanship or materials emerging from Typical Usage of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage triggered by accident, abuse or overlook. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you find a flaw and inform SNOW during the guarantee duration, SNOW will, at its discretion, change the gadget complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I purchased a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over two weeks with no reaction. I also included photos and my order number.
We deeply ask forgiveness for the hassle! We are working to resolve this concern as rapidly as we can. Initially, please make certain your phone is charged to at least 50% Second, please use it without a phone case. Third, try it in different gadgets consisting of phone, tablet, computer, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have likewise sent numerous e-mails to inquire on my order. At this point I just want a refund, however can’t get ahold of a person to speak to about my order.
Order has actually been pushed to the front of the line. We ask forgiveness for the trouble caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of clients as possible. We truly apologize we couldn’t meet your needs and we hope that when whatever stabilizes again that you would reconsider SNOW. .Thank you for offering yourself the opportunity of being part of the SNOW family.