06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an email that my order would arrive in 1-2 weeks (). I got a generated email on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no response. I don’t even understand if they are still in organization. Searched their site and it states they are trying to deliver orders placed by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship out among countless other orders. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as lots of consumers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking details. I’ve emailed twice and called with no success. . Finally today spoke to representative who mentioned they would email me tracking info however might not supply ship date. I acquired 1 set at full rate and another at half off, invested an overall of $224 ().
As I was typing this problem I did receive an email which was apparently going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Very disappointed as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many clients as possible. We truly apologize we couldn’t fulfill your needs and we hope that when everything normalizes again that you would reevaluate SNOW.Thank you for giving yourself the chance of being part of the SNOW family.
50) and received very same on 03-02-20, On 03-20-20, I got in touch with client Providers about being dissatisfied with the outcomes from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I contacted this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your product? No concerns! We use a thirty days cash back guarantee with full refund on any used or unused products. Customer just has to pay return label. Just return your products to us within thirty days of putting your order. Customer is accountable for return shipping costs.
Any kind of refund will be provided as store credit if returned after your 30-day window. Since of the nature of our service and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I called SNOW within the one month duration, however they kept jacking me around, SO that the 30 Day period had passed when the company last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide a 30 day money back ensure with complete refund on any used or unused products (). Customer simply needs to pay return label. Merely return your items to us within 30 days of positioning your order – .
Due to the fact that of the nature of our service and items, we are not able to restock or resale any products. SNOW warrants this device for a period of 5 (5) YEARS after the initial date of purchase versus flaws due to faulty workmanship or products arising from Regular Use of the gadget.
It does NOT cover cosmetic wear and tear brought on by fair wear and tear, or damage caused by accident, misuse or disregard. Any attempt to open or take apart the gadget (or its accessories) will void the service warranty. If you discover a defect and alert SNOW during the warranty period, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I acquired a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business several times over two weeks with no action. I likewise included images and my order number.
We deeply say sorry for the trouble! We are working to solve this problem as rapidly as we can. First, please make certain your phone is charged to at least 50% Second, please utilize it without a phone case. Third, try it in various devices including phone, tablet, computer, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Gain access to. If the speeding up light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have actually likewise sent out various e-mails to inquire on my order. At this point I just desire a refund, however can’t get ahold of a person to talk to about my order.
Order has been pushed to the front of the line. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many clients as possible. We truly apologize we couldn’t meet your needs and we hope that when everything stabilizes again that you would reconsider SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW household.