06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately got an email that my order would get here in 1-2 weeks (). I got a created e-mail on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no reaction. I don’t even know if they are still in service. Searched their site and it says they are trying to deliver orders put by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pushed in front of the line to ship amongst countless other orders. We say sorry for the inconvenience caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous customers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking details. I’ve emailed two times and called without any success. . Finally today spoke to agent who mentioned they would email me tracking info but might not provide ship date. I purchased 1 set at full cost and another at half off, invested an overall of $224 ().
As I was typing this grievance I did receive an e-mail which was allegedly going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as many consumers as possible. We genuinely apologize we could not meet your requirements and we hope that when whatever stabilizes again that you would reevaluate SNOW.Thank you for providing yourself the chance of being part of the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I got in touch with customer Services about being unhappy with the outcomes from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I called this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your product? No concerns! We provide a 30 day cash back ensure with full refund on any used or unused products. Client simply has to pay return label. Just return your items to us within one month of placing your order. Customer is accountable for return shipping expenses.
Any type of refund will be issued as installment plan if returned after your 30-day window. Because of the nature of our service and items, we are not able to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the 30 day duration, but they kept jacking me around, SO that the thirty days duration had passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We use a thirty days cash back ensure with complete refund on any utilized or unused items (). Client just needs to pay return label. Merely return your items to us within one month of positioning your order – .
Since of the nature of our company and items, we are not able to restock or resale any items. SNOW warrants this device for a duration of 5 (5) YEARS after the original date of purchase versus defects due to faulty workmanship or materials developing from Typical Usage of the gadget.
It does NOT cover cosmetic deterioration triggered by fair wear and tear, or damage triggered by accident, misuse or overlook. Any attempt to open or take apart the device (or its devices) will void the service warranty. If you discover a defect and inform SNOW during the warranty duration, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the business several times over two weeks without any response. I likewise consisted of pictures and my order number.
We deeply excuse the hassle! We are working to resolve this problem as quickly as we can. Initially, please ensure your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer, laptop computer, outlout, and so on.
What type of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Access. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually also sent many e-mails to inquire on my order. At this moment I just desire a refund, but can’t get ahold of a person to talk to about my order.
Order has actually been pushed to the front of the line. We apologize for the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many customers as possible. We truly apologize we could not satisfy your requirements and we hope that when everything stabilizes again that you would reconsider SNOW. .Thank you for giving yourself the chance of belonging to the SNOW family.