06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an e-mail that my order would arrive in 1-2 weeks (). I received a produced e-mail on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no reaction. I don’t even understand if they are still in organization. Searched their website and it says they are attempting to ship orders positioned by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to ship out among countless other orders. We say sorry for the trouble triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many clients as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed twice and called without any success. . Lastly today spoke with agent who mentioned they would email me tracking info however could not supply ship date. I acquired 1 kit at full price and another at half off, invested an overall of $224 ().
As I was typing this complaint I did get an e-mail which was allegedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as lots of customers as possible. We genuinely apologize we couldn’t meet your needs and we hope that when whatever normalizes again that you would reassess SNOW.Thank you for offering yourself the opportunity of becoming part of the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I contacted customer Solutions about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT bleach my teeth. I called this company numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No worries! We use a thirty days refund ensure with full refund on any used or unused items. Client simply needs to pay return label. Simply return your products to us within thirty days of positioning your order. Client is responsible for return shipping costs.
Any type of refund will be released as installment plan if returned after your 30-day window. Due to the fact that of the nature of our service and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the thirty days duration, however they kept jacking me around, SO that the 30 Day duration had passed when the business last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide a thirty days refund ensure with full refund on any used or unused products (). Customer simply has to pay return label. Just return your products to us within 1 month of positioning your order – .
Because of the nature of our company and items, we are not able to restock or resale any products. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase versus flaws due to faulty workmanship or products emerging from Normal Use of the device.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage triggered by mishap, abuse or disregard. Any attempt to open or take apart the device (or its accessories) will void the service warranty. If you discover a defect and notify SNOW during the warranty duration, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I purchased a snow teeth bleaching mouth piece. It broke after 1 week, lights stressed out. I emailed the company multiple times over 2 weeks with no reaction. I also included photos and my order number.
We deeply apologize for the trouble! We are working to fix this concern as rapidly as we can. First, please ensure your phone is charged to at least 50% Second, please utilize it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer system, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have likewise sent various e-mails to inquire on my order. At this moment I simply desire a refund, but can’t get ahold of an individual to speak with about my order.
Order has actually been pushed to the front of the line. We say sorry for the hassle triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous customers as possible. We genuinely apologize we couldn’t fulfill your needs and we hope that when everything normalizes again that you would reconsider SNOW. .Thank you for offering yourself the chance of being part of the SNOW family.