06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an e-mail that my order would get here in 1-2 weeks (). I received a generated email on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no action. I do not even understand if they are still in business. Looked on their site and it states they are attempting to deliver orders put by May fourth? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to ship among thousands of other orders. We say sorry for the trouble triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many consumers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed twice and called with no success. . Lastly today talked to representative who specified they would email me tracking info however could not offer ship date. I purchased 1 kit at complete rate and another at half off, spent an overall of $224 ().
As I was typing this grievance I did receive an email which was apparently going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Really disappointed as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of clients as possible. We truly apologize we could not meet your needs and we hope that when whatever stabilizes once again that you would reconsider SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I called consumer Services about being dissatisfied with the outcomes from the system, They sent more serum for me to try, which still DID NOT bleach my teeth. I contacted this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your item? No worries! We use an one month money back ensure with full refund on any used or unused items. Customer simply needs to pay return label. Simply return your items to us within one month of positioning your order. Customer is accountable for return shipping expenses.
Any type of refund will be provided as shop credit if returned after your 30-day window. Due to the fact that of the nature of our organization and products, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the one month duration, however they kept jacking me around, SO that the 1 month period had passed when the company final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We provide a 1 month money back ensure with full refund on any used or unused items (). Consumer just has to pay return label. Just return your products to us within one month of positioning your order – .
Since of the nature of our business and products, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the initial date of purchase against defects due to malfunctioning craftsmanship or materials occurring from Normal Usage of the device.
It does NOT cover cosmetic wear and tear brought on by reasonable wear and tear, or damage brought on by mishap, misuse or overlook. Any effort to open or take apart the gadget (or its devices) will void the guarantee. If you discover a problem and inform SNOW during the warranty period, SNOW will, at its discretion, replace the device complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I bought a snow teeth bleaching mouthpiece. It broke after 1 week, lights burnt out. I emailed the business multiple times over two weeks without any reaction. I also consisted of photos and my order number.
We deeply excuse the inconvenience! We are working to fix this issue as rapidly as we can. First, please make certain your phone is charged to at least 50% 2nd, please use it without a phone case. Third, try it in different devices including phone, tablet, computer, laptop computer, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have actually likewise sent various e-mails to ask on my order. At this moment I just want a refund, but can’t get ahold of an individual to talk to about my order.
Order has actually been pushed to the front of the line. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of customers as possible. We really apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes once again that you would reassess SNOW. .Thank you for providing yourself the opportunity of becoming part of the SNOW household.