06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I immediately received an e-mail that my order would arrive in 1-2 weeks (). I received a produced e-mail on 5/24 specifying that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no action. I do not even understand if they are still in business. Looked on their website and it says they are attempting to ship orders positioned by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to deliver out amongst countless other orders. We ask forgiveness for the trouble triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as numerous clients as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking info. I have actually emailed two times and called with no success. . Lastly today spoke with representative who stated they would email me tracking details however might not offer ship date. I bought 1 set at full rate and another at half off, spent a total of $224 ().
As I was typing this complaint I did get an email which was supposedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as lots of customers as possible. We truly apologize we couldn’t fulfill your requirements and we hope that when everything stabilizes once again that you would reevaluate SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I got in touch with client Services about being unhappy with the outcomes from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I called this company a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We provide a thirty days refund guarantee with complete refund on any used or unused items. Customer simply has to pay return label. Simply return your items to us within one month of placing your order. Client is accountable for return shipping costs.
Any kind of refund will be provided as installment plan if returned after your 30-day window. Since of the nature of our business and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I called SNOW within the 30 day period, but they kept jacking me around, SO that the 30 Day duration had actually passed when the company final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide a 1 month cash back guarantee with full refund on any utilized or unused products (). Consumer just needs to pay return label. Just return your products to us within 30 days of placing your order – .
Because of the nature of our company and products, we are not able to restock or resale any products. SNOW warrants this gadget for a period of FIVE (5) YEARS after the initial date of purchase against flaws due to defective craftsmanship or products occurring from Normal Use of the gadget.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage brought on by mishap, abuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the warranty. If you find a defect and inform SNOW throughout the service warranty duration, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over 2 weeks with no action. I likewise included photos and my order number.
We deeply say sorry for the hassle! We are working to fix this concern as rapidly as we can. Initially, please make certain your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, try it in different gadgets consisting of phone, tablet, computer system, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the accelerating mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have also sent many e-mails to inquire on my order. At this moment I just want a refund, however can’t get ahold of a person to speak with about my order.
Order has been pushed to the front of the line. We excuse the inconvenience triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as numerous customers as possible. We truly apologize we could not meet your requirements and we hope that when whatever stabilizes once again that you would reassess SNOW. .Thank you for providing yourself the chance of belonging to the SNOW household.