06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I instantly got an email that my order would arrive in 1-2 weeks (). I received a produced email on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no action. I do not even know if they are still in organization. Looked on their site and it says they are attempting to deliver orders positioned by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to ship among countless other orders. We ask forgiveness for the trouble triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of customers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have actually not gotten shipping/tracking details. I’ve emailed twice and called without any success. . Finally today talked to agent who specified they would email me tracking info but could not supply ship date. I purchased 1 set at complete cost and another at half off, invested a total of $224 ().
As I was typing this grievance I did get an email which was allegedly going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Fathers Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many clients as possible. We genuinely apologize we couldn’t fulfill your requirements and we hope that when whatever stabilizes once again that you would reconsider SNOW.Thank you for offering yourself the opportunity of belonging to the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I got in touch with consumer Providers about being unhappy with the outcomes from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I called this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your product? No concerns! We use a thirty days cash back ensure with full refund on any utilized or unused items. Client simply has to pay return label. Merely return your products to us within 1 month of putting your order. Client is accountable for return shipping expenses.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Due to the fact that of the nature of our service and products, we are unable to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the one month period, however they kept jacking me around, SO that the 1 month duration had actually passed when the company last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We offer a 1 month cash back ensure with complete refund on any used or unused items (). Consumer simply needs to pay return label. Merely return your products to us within 1 month of putting your order – .
Since of the nature of our company and products, we are not able to restock or resale any products. SNOW warrants this device for a duration of FIVE (5) YEARS after the initial date of purchase against flaws due to defective workmanship or materials arising from Normal Usage of the device.
It does NOT cover cosmetic wear and tear triggered by reasonable wear and tear, or damage triggered by accident, misuse or disregard. Any effort to open or take apart the device (or its devices) will void the warranty. If you discover a defect and inform SNOW during the guarantee period, SNOW will, at its discretion, replace the gadget totally free of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I bought a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company numerous times over 2 weeks without any response. I also consisted of images and my order number.
We deeply say sorry for the hassle! We are working to resolve this concern as quickly as we can. Initially, please ensure your phone is charged to at least 50% Second, please use it without a phone case. Third, attempt it in different devices consisting of phone, tablet, computer system, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have likewise sent many emails to ask on my order. At this point I simply desire a refund, but can’t get ahold of an individual to speak to about my order.
Order has actually been pushed to the front of the line. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many customers as possible. We genuinely apologize we couldn’t satisfy your requirements and we hope that when everything stabilizes once again that you would reconsider SNOW. .Thank you for giving yourself the opportunity of belonging to the SNOW family.