06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an e-mail that my order would show up in 1-2 weeks (). I got a generated e-mail on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no reaction. I don’t even understand if they are still in company. Searched their website and it states they are trying to ship orders positioned by May 4th? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship among thousands of other orders. We say sorry for the hassle triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many customers as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking information. I’ve emailed two times and called without any success. . Lastly today spoke to agent who mentioned they would email me tracking info however might not supply ship date. I acquired 1 set at complete cost and another at half off, spent a total of $224 ().
As I was typing this problem I did receive an email which was allegedly going to have my tracking number, well it’s simply my order verification AGAIN and still NO tracking number. Extremely dissatisfied as I was expecting to have this by Daddies Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous consumers as possible. We genuinely apologize we could not meet your requirements and we hope that when whatever normalizes once again that you would reconsider SNOW.Thank you for giving yourself the chance of being part of the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I contacted consumer Solutions about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I called this business numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your item? No worries! We provide an one month cash back ensure with full refund on any used or unused products. Customer just needs to pay return label. Just return your products to us within one month of placing your order. Consumer is responsible for return shipping costs.
Any kind of refund will be provided as store credit if returned after your 30-day window. Because of the nature of our business and items, we are not able to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I got in touch with SNOW within the 30 day period, but they kept jacking me around, SO that the thirty days period had actually passed when the business last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 business day. We provide a 1 month refund guarantee with full refund on any utilized or unused products (). Client simply has to pay return label. Just return your products to us within one month of putting your order – .
Since of the nature of our service and items, we are not able to restock or resale any items. SNOW warrants this gadget for a period of 5 (5) YEARS after the original date of purchase against defects due to malfunctioning workmanship or materials occurring from Normal Usage of the gadget.
It does NOT cover cosmetic deterioration caused by reasonable wear and tear, or damage triggered by mishap, abuse or neglect. Any effort to open or take apart the gadget (or its devices) will void the service warranty. If you find a problem and inform SNOW during the warranty duration, SNOW will, at its discretion, change the gadget complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this business for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company numerous times over two weeks with no reaction. I likewise consisted of pictures and my order number.
We deeply excuse the trouble! We are working to solve this concern as rapidly as we can. Initially, please ensure your phone is charged to at least 50% Second, please use it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer, laptop computer, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Gain access to. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have actually also sent numerous e-mails to inquire on my order. At this point I just desire a refund, however can’t get ahold of an individual to talk to about my order.
Order has actually been pressed to the front of the line. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of customers as possible. We really apologize we couldn’t meet your needs and we hope that when whatever normalizes again that you would reconsider SNOW. .Thank you for giving yourself the opportunity of belonging to the SNOW household.