06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately got an e-mail that my order would arrive in 1-2 weeks (). I received a generated e-mail on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no response. I do not even understand if they are still in business. Looked on their website and it says they are attempting to ship orders placed by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to ship among thousands of other orders. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous consumers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking information. I have actually emailed two times and called without any success. . Lastly today talked to agent who stated they would email me tracking information but might not offer ship date. I bought 1 package at full cost and another at half off, invested a total of $224 ().
As I was typing this problem I did receive an e-mail which was supposedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Very dissatisfied as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many clients as possible. We truly apologize we could not satisfy your needs and we hope that when everything normalizes once again that you would reassess SNOW.Thank you for giving yourself the chance of belonging to the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I called client Services about being dissatisfied with the arise from the system, They sent more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We use a thirty days cash back ensure with complete refund on any used or unused items. Consumer simply needs to pay return label. Just return your products to us within thirty days of placing your order. Consumer is accountable for return shipping expenses.
Any kind of refund will be issued as installment plan if returned after your 30-day window. Due to the fact that of the nature of our service and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the one month duration, but they kept jacking me around, SO that the one month period had passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We use a 30 day cash back ensure with complete refund on any used or unused products (). Consumer just has to pay return label. Simply return your products to us within 1 month of placing your order – .
Due to the fact that of the nature of our organization and products, we are unable to restock or resale any products. SNOW warrants this gadget for a period of FIVE (5) YEARS after the initial date of purchase versus flaws due to malfunctioning workmanship or products occurring from Normal Use of the gadget.
It does NOT cover cosmetic deterioration brought on by fair wear and tear, or damage triggered by mishap, misuse or neglect. Any attempt to open or take apart the gadget (or its accessories) will void the warranty. If you discover a problem and alert SNOW during the warranty duration, SNOW will, at its discretion, change the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I acquired a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the company several times over two weeks without any response. I also included pictures and my order number.
We deeply excuse the inconvenience! We are working to solve this problem as quickly as we can. Initially, please make sure your phone is charged to at least 50% Second, please utilize it without a phone case. Third, try it in different gadgets consisting of phone, tablet, computer system, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have actually likewise sent many e-mails to inquire on my order. At this point I just want a refund, but can’t get ahold of an individual to speak with about my order.
Order has actually been pushed to the front of the line. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many consumers as possible. We truly apologize we could not meet your needs and we hope that when whatever stabilizes again that you would reevaluate SNOW. .Thank you for offering yourself the chance of being part of the SNOW household.