06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I right away received an email that my order would get here in 1-2 weeks (). I received a generated email on 5/24 specifying that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no response. Calles 6/16, no reaction. I do not even know if they are still in business. Looked on their site and it says they are attempting to ship orders placed by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to ship among thousands of other orders. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of consumers as possible.
06/19/2020I positioned my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking information. I’ve emailed two times and called with no success. . Finally today spoke to representative who stated they would email me tracking details but might not offer ship date. I bought 1 kit at full rate and another at half off, invested a total of $224 ().
As I was typing this complaint I did get an e-mail which was supposedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of consumers as possible. We really apologize we couldn’t meet your requirements and we hope that when whatever stabilizes once again that you would reassess SNOW.Thank you for providing yourself the chance of being part of the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I got in touch with client Services about being unhappy with the results from the system, They sent more serum for me to try, which still DID NOT lighten my teeth. I contacted this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your product? No concerns! We provide a 30 day refund guarantee with full refund on any utilized or unused items. Consumer just needs to pay return label. Just return your products to us within one month of putting your order. Client is accountable for return shipping costs.
Any kind of refund will be provided as store credit if returned after your 30-day window. Because of the nature of our organization and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the one month duration, but they kept jacking me around, SO that the thirty days duration had actually passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide a thirty days refund guarantee with full refund on any utilized or unused products (). Customer just needs to pay return label. Simply return your products to us within 1 month of positioning your order – .
Since of the nature of our company and items, we are not able to restock or resale any products. SNOW warrants this device for a duration of 5 (5) YEARS after the original date of purchase versus defects due to malfunctioning craftsmanship or materials occurring from Normal Usage of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage brought on by accident, abuse or overlook. Any effort to open or take apart the device (or its devices) will void the warranty. If you find a defect and notify SNOW during the warranty period, SNOW will, at its discretion, replace the gadget free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this business for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over 2 weeks without any action. I also consisted of images and my order number.
We deeply say sorry for the trouble! We are working to fix this issue as rapidly as we can. First, please make sure your phone is credited at least 50% Second, please use it without a phone case. Third, attempt it in different gadgets consisting of phone, tablet, computer system, laptop computer, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent various e-mails to inquire on my order. At this point I simply want a refund, but can’t get ahold of an individual to speak with about my order.
Order has been pushed to the front of the line. We excuse the inconvenience triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many customers as possible. We truly apologize we could not fulfill your needs and we hope that when whatever stabilizes once again that you would reassess SNOW. .Thank you for providing yourself the opportunity of being part of the SNOW family.