06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an e-mail that my order would get here in 1-2 weeks (). I received a created e-mail on 5/24 specifying that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no reaction. I do not even understand if they are still in company. Searched their site and it says they are trying to ship orders put by May 4th? Why are they taking new orders and charging customers if they can’t fill them – .
Order has been pressed in front of the line to ship among countless other orders. We excuse the inconvenience caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as numerous clients as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed twice and called with no success. . Finally today spoke to representative who specified they would email me tracking info however could not provide ship date. I bought 1 kit at full rate and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an e-mail which was allegedly going to have my tracking number, well it’s just my order confirmation AGAIN and still NO tracking number. Extremely disappointed as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as lots of consumers as possible. We genuinely apologize we could not fulfill your needs and we hope that when everything stabilizes again that you would reevaluate SNOW.Thank you for offering yourself the chance of being part of the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I contacted customer Services about being dissatisfied with the results from the system, They sent out more serum for me to try, which still DID NOT lighten my teeth. I called this business a number of times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your item? No concerns! We use a thirty days cash back ensure with complete refund on any used or unused products. Client just needs to pay return label. Simply return your products to us within 1 month of placing your order. Customer is accountable for return shipping costs.
Any type of refund will be issued as shop credit if returned after your 30-day window. Due to the fact that of the nature of our organization and products, we are not able to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I got in touch with SNOW within the thirty days duration, but they kept jacking me around, SO that the one month duration had passed when the business final sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide a thirty days money back ensure with full refund on any utilized or unused products (). Customer just has to pay return label. Simply return your products to us within one month of placing your order – .
Because of the nature of our service and products, we are unable to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase against problems due to malfunctioning craftsmanship or materials arising from Typical Usage of the device.
It does NOT cover cosmetic degeneration triggered by reasonable wear and tear, or damage triggered by mishap, misuse or neglect. Any effort to open or take apart the gadget (or its accessories) will void the guarantee. If you find a flaw and inform SNOW during the guarantee period, SNOW will, at its discretion, change the device free of charge.
To settle this I’m searching for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth whitening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over 2 weeks with no action. I also consisted of pictures and my order number.
We deeply apologize for the trouble! We are working to resolve this problem as quickly as we can. Initially, please make sure your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have also sent various emails to ask on my order. At this point I just desire a refund, but can’t get ahold of an individual to speak to about my order.
Order has actually been pushed to the front of the line. We excuse the hassle caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous customers as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes again that you would reassess SNOW. .Thank you for providing yourself the opportunity of becoming part of the SNOW household.