06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an email that my order would show up in 1-2 weeks (). I got a produced e-mail on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no response. I do not even understand if they are still in organization. Searched their site and it states they are trying to deliver orders placed by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has actually been pushed in front of the line to ship amongst thousands of other orders. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as numerous clients as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking information. I’ve emailed two times and called with no success. . Finally today spoke to representative who mentioned they would email me tracking information but could not supply ship date. I purchased 1 kit at full price and another at half off, spent a total of $224 ().
As I was typing this grievance I did get an e-mail which was apparently going to have my tracking number, well it’s just my order verification ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of customers as possible. We genuinely apologize we could not meet your needs and we hope that when everything normalizes again that you would reassess SNOW.Thank you for giving yourself the opportunity of becoming part of the SNOW family.
50) and received same on 03-02-20, On 03-20-20, I got in touch with client Services about being unhappy with the arise from the system, They sent out more serum for me to attempt, which still DID NOT whiten my teeth. I called this business a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your item? No worries! We use a 1 month cash back ensure with complete refund on any utilized or unused items. Customer just needs to pay return label. Simply return your items to us within one month of putting your order. Customer is responsible for return shipping expenses.
Any type of refund will be issued as installment plan if returned after your 30-day window. Due to the fact that of the nature of our service and items, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I called SNOW within the 30 day period, but they kept jacking me around, SO that the 1 month duration had actually passed when the company final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 company day. We provide a 30 day cash back ensure with complete refund on any utilized or unused products (). Customer just has to pay return label. Merely return your items to us within 30 days of putting your order – .
Due to the fact that of the nature of our service and items, we are not able to restock or resale any items. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase versus defects due to defective craftsmanship or materials developing from Regular Usage of the gadget.
It does NOT cover cosmetic wear and tear caused by fair wear and tear, or damage triggered by accident, misuse or disregard. Any attempt to open or take apart the gadget (or its devices) will void the service warranty. If you find a defect and inform SNOW throughout the guarantee period, SNOW will, at its discretion, change the device complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I acquired a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the business numerous times over 2 weeks with no reaction. I also consisted of images and my order number.
We deeply apologize for the inconvenience! We are working to solve this concern as rapidly as we can. Initially, please make sure your phone is charged to at least 50% Second, please use it without a phone case. Third, attempt it in different gadgets consisting of phone, tablet, computer, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – nobody returned my call. I have likewise sent out various e-mails to inquire on my order. At this point I simply want a refund, however can’t get ahold of an individual to talk to about my order.
Order has actually been pressed to the front of the line. We excuse the trouble triggered. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous consumers as possible. We truly apologize we could not satisfy your needs and we hope that when whatever normalizes once again that you would reassess SNOW. .Thank you for giving yourself the opportunity of being part of the SNOW household.