06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an e-mail that my order would arrive in 1-2 weeks (). I got a created email on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no action. I do not even understand if they are still in service. Searched their site and it says they are attempting to ship orders placed by May 4th? Why are they taking brand-new orders and charging clients if they can’t fill them – .
Order has been pushed in front of the line to ship out amongst thousands of other orders. We apologize for the inconvenience caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of consumers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking information. I’ve emailed twice and called with no success. . Finally today spoke with agent who mentioned they would email me tracking info but might not provide ship date. I acquired 1 kit at full cost and another at half off, spent a total of $224 ().
As I was typing this complaint I did get an e-mail which was supposedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Fathers Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many clients as possible. We genuinely apologize we couldn’t meet your needs and we hope that when everything stabilizes again that you would reevaluate SNOW.Thank you for offering yourself the opportunity of becoming part of the SNOW household.
50) and got same on 03-02-20, On 03-20-20, I contacted consumer Providers about being dissatisfied with the arise from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I contacted this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No worries! We offer a thirty days money back ensure with complete refund on any used or unused products. Consumer simply has to pay return label. Just return your products to us within 30 days of placing your order. Customer is accountable for return shipping costs.
Any kind of refund will be provided as shop credit if returned after your 30-day window. Because of the nature of our service and products, we are not able to restock or resale any items. Please visit our Returns Center to start our return procedure. ******************************************* I called SNOW within the one month duration, however they kept jacking me around, SO that the 30 Day duration had passed when the business final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We provide a thirty days cash back ensure with full refund on any utilized or unused items (). Customer simply needs to pay return label. Simply return your items to us within thirty days of putting your order – .
Since of the nature of our service and items, we are not able to restock or resale any items. SNOW warrants this device for a duration of FIVE (5) YEARS after the original date of purchase versus problems due to faulty craftsmanship or materials emerging from Regular Usage of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage triggered by mishap, abuse or disregard. Any effort to open or take apart the device (or its devices) will void the warranty. If you find a flaw and alert SNOW during the warranty period, SNOW will, at its discretion, replace the gadget totally free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I acquired a snow teeth lightening mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over 2 weeks with no response. I also included photos and my order number.
We deeply excuse the hassle! We are working to fix this issue as rapidly as we can. Initially, please make sure your phone is credited a minimum of 50% 2nd, please use it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer, laptop, outlout, etc.
What type of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have also sent out numerous emails to inquire on my order. At this point I just desire a refund, but can’t get ahold of a person to speak with about my order.
Order has been pressed to the front of the line. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as numerous consumers as possible. We truly apologize we couldn’t meet your requirements and we hope that when everything normalizes again that you would reassess SNOW. .Thank you for offering yourself the opportunity of belonging to the SNOW household.