06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I right away received an email that my order would get here in 1-2 weeks (). I received a created e-mail on 5/24 stating that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an email monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no action. I don’t even know if they are still in business. Searched their website and it says they are attempting to ship orders placed by May fourth? Why are they taking brand-new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship amongst thousands of other orders. We apologize for the hassle caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many clients as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking info. I have actually emailed two times and called without any success. . Lastly today spoke with agent who stated they would email me tracking details however might not offer ship date. I bought 1 kit at complete price and another at half off, invested a total of $224 ().
As I was typing this grievance I did receive an email which was supposedly going to have my tracking number, well it’s just my order confirmation ONCE AGAIN and still NO tracking number. Very disappointed as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as numerous consumers as possible. We genuinely apologize we couldn’t meet your needs and we hope that when whatever normalizes again that you would reevaluate SNOW.Thank you for giving yourself the opportunity of belonging to the SNOW family.
50) and got very same on 03-02-20, On 03-20-20, I got in touch with client Solutions about being unhappy with the arise from the system, They sent more serum for me to attempt, which still DID NOT bleach my teeth. I called this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your item? No concerns! We provide an one month refund guarantee with complete refund on any used or unused products. Consumer simply has to pay return label. Just return your products to us within 1 month of positioning your order. Customer is accountable for return shipping costs.
Any type of refund will be provided as shop credit if returned after your 30-day window. Since of the nature of our organization and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I contacted SNOW within the thirty days period, but they kept jacking me around, SO that the 30 Day duration had passed when the company last sent me the refund site.
Order was delivered March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We offer an one month cash back guarantee with complete refund on any utilized or unused products (). Customer simply needs to pay return label. Simply return your products to us within 30 days of positioning your order – .
Because of the nature of our business and products, we are not able to restock or resale any items. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase versus problems due to faulty craftsmanship or materials occurring from Typical Usage of the device.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage triggered by accident, misuse or overlook. Any attempt to open or take apart the device (or its devices) will void the service warranty. If you find a flaw and inform SNOW during the guarantee period, SNOW will, at its discretion, change the gadget complimentary of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this business for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the business multiple times over 2 weeks without any action. I also included photos and my order number.
We deeply say sorry for the inconvenience! We are working to fix this concern as quickly as we can. First, please ensure your phone is charged to a minimum of 50% Second, please use it without a phone case. Third, try it in various devices including phone, tablet, computer, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the speeding up mouth piece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I had the ability to leave a message – no one returned my call. I have actually also sent various e-mails to inquire on my order. At this moment I simply want a refund, but can’t get ahold of an individual to talk to about my order.
Order has actually been pressed to the front of the line. We excuse the inconvenience caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as lots of consumers as possible. We really apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes once again that you would reassess SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW family.