06/21/2020I positioned an order for Snow teeth Lightening on 5/21/ 2020. I right away received an email that my order would get here in 1-2 weeks (). I got a produced e-mail on 5/24 stating that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no action. I don’t even know if they are still in organization. Looked on their site and it states they are attempting to ship orders put by May 4th? Why are they taking new orders and charging clients if they can’t fill them – .
Order has actually been pressed in front of the line to deliver out amongst countless other orders. We say sorry for the trouble triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as numerous clients as possible.
06/19/2020I placed my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking information. I have actually emailed twice and called without any success. . Finally today spoke with agent who mentioned they would email me tracking info but might not provide ship date. I acquired 1 set at complete cost and another at half off, invested a total of $224 ().
As I was typing this complaint I did get an e-mail which was supposedly going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Fathers Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as lots of customers as possible. We genuinely apologize we couldn’t fulfill your requirements and we hope that when everything normalizes again that you would reassess SNOW.Thank you for offering yourself the opportunity of being part of the SNOW family.
50) and got exact same on 03-02-20, On 03-20-20, I called consumer Services about being unhappy with the outcomes from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I called this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No worries! We offer a thirty days refund guarantee with full refund on any utilized or unused items. Customer simply has to pay return label. Just return your products to us within one month of placing your order. Consumer is accountable for return shipping costs.
Any kind of refund will be provided as installment plan if returned after your 30-day window. Due to the fact that of the nature of our organization and items, we are unable to restock or resale any products. Please visit our Returns Center to start our return procedure. ******************************************* I got in touch with SNOW within the 1 month duration, however they kept jacking me around, SO that the thirty days duration had actually passed when the company last sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 organization day. We provide a 1 month refund ensure with complete refund on any utilized or unused products (). Client just has to pay return label. Merely return your items to us within 30 days of placing your order – .
Since of the nature of our company and items, we are unable to restock or resale any items. SNOW warrants this device for a period of 5 (5) YEARS after the initial date of purchase versus flaws due to defective craftsmanship or materials developing from Typical Use of the gadget.
It does NOT cover cosmetic wear and tear brought on by fair wear and tear, or damage caused by mishap, abuse or overlook. Any attempt to open or take apart the gadget (or its accessories) will void the warranty. If you discover a problem and alert SNOW during the warranty duration, SNOW will, at its discretion, change the device free of charge.
To settle this I’m trying to find some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I bought a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the business several times over 2 weeks without any response. I likewise included photos and my order number.
We deeply say sorry for the inconvenience! We are working to solve this concern as quickly as we can. Initially, please make certain your phone is charged to a minimum of 50% 2nd, please utilize it without a phone case. Third, attempt it in different gadgets including phone, tablet, computer system, laptop, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Just keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – nobody returned my call. I have actually likewise sent numerous e-mails to ask on my order. At this moment I simply want a refund, but can’t get ahold of a person to speak with about my order.
Order has actually been pressed to the front of the line. We say sorry for the hassle triggered. At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous customers as possible. We really apologize we could not fulfill your requirements and we hope that when whatever stabilizes once again that you would reassess SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW family.