06/21/2020I placed an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an email that my order would get here in 1-2 weeks (). I got a created e-mail on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no reaction. Calles 6/16, no response. I do not even understand if they are still in business. Searched their website and it says they are attempting to ship orders put by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pressed in front of the line to ship out among countless other orders. We ask forgiveness for the inconvenience triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many customers as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have not gotten shipping/tracking details. I’ve emailed twice and called with no success. . Finally today spoke with representative who specified they would email me tracking details however might not offer ship date. I bought 1 set at full price and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an e-mail which was apparently going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Extremely dissatisfied as I was anticipating to have this by Daddies Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many customers as possible. We really apologize we could not meet your needs and we hope that when everything normalizes once again that you would reconsider SNOW.Thank you for providing yourself the opportunity of being part of the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I contacted customer Solutions about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I contacted this business numerous times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not love your product? No worries! We provide a thirty days cash back ensure with complete refund on any utilized or unused products. Consumer simply has to pay return label. Just return your items to us within one month of positioning your order. Consumer is accountable for return shipping expenses.
Any type of refund will be issued as installment plan if returned after your 30-day window. Due to the fact that of the nature of our organization and products, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the 30 day period, however they kept jacking me around, SO that the 30 Day duration had actually passed when the business last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 business day. We provide an one month refund ensure with complete refund on any utilized or unused products (). Client simply needs to pay return label. Simply return your products to us within thirty days of positioning your order – .
Because of the nature of our company and products, we are not able to restock or resale any items. SNOW warrants this device for a period of FIVE (5) YEARS after the initial date of purchase against defects due to defective craftsmanship or materials developing from Typical Use of the gadget.
It does NOT cover cosmetic deterioration brought on by reasonable wear and tear, or damage triggered by mishap, misuse or overlook. Any effort to open or take apart the gadget (or its accessories) will void the guarantee. If you discover a flaw and inform SNOW throughout the service warranty period, SNOW will, at its discretion, change the gadget complimentary of charge.
To settle this I’m trying to find some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I bought a snow teeth bleaching mouth piece. It broke after 1 week, lights burnt out. I emailed the business multiple times over 2 weeks without any response. I also included pictures and my order number.
We deeply ask forgiveness for the trouble! We are working to resolve this issue as rapidly as we can. First, please ensure your phone is credited at least 50% 2nd, please utilize it without a phone case. Third, attempt it in different gadgets consisting of phone, tablet, computer, laptop computer, outlout, etc.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I had the ability to leave a message – no one returned my call. I have actually also sent out many emails to inquire on my order. At this moment I simply want a refund, but can’t get ahold of an individual to speak to about my order.
Order has actually been pressed to the front of the line. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of clients as possible. We really apologize we could not satisfy your needs and we hope that when everything stabilizes again that you would reconsider SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW family.