06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I right away received an email that my order would get here in 1-2 weeks (). I got a created email on 5/24 specifying that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no action. I do not even understand if they are still in organization. Searched their website and it says they are trying to deliver orders positioned by May fourth? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to ship out among thousands of other orders. We apologize for the inconvenience caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking details. I’ve emailed twice and called with no success. . Lastly today spoke to agent who mentioned they would email me tracking information but could not provide ship date. I bought 1 set at complete rate and another at half off, spent a total of $224 ().
As I was typing this complaint I did receive an email which was allegedly going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Really dissatisfied as I was expecting to have this by Dads Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as numerous clients as possible. We really apologize we could not satisfy your needs and we hope that when whatever stabilizes once again that you would reevaluate SNOW.Thank you for providing yourself the opportunity of belonging to the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I contacted consumer Services about being dissatisfied with the results from the system, They sent out more serum for me to attempt, which still DID NOT whiten my teeth. I contacted this business several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your product? No concerns! We use an one month refund ensure with complete refund on any utilized or unused products. Customer just needs to pay return label. Just return your items to us within 30 days of putting your order. Consumer is accountable for return shipping costs.
Any type of refund will be released as shop credit if returned after your 30-day window. Since of the nature of our organization and products, we are unable to restock or resale any items. Please visit our Returns Center to initiate our return process. ******************************************* I got in touch with SNOW within the one month duration, but they kept jacking me around, SO that the one month duration had actually passed when the company last sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide a thirty days refund guarantee with complete refund on any used or unused products (). Client simply has to pay return label. Just return your products to us within 30 days of positioning your order – .
Due to the fact that of the nature of our business and products, we are unable to restock or resale any products. SNOW warrants this gadget for a duration of FIVE (5) YEARS after the original date of purchase against flaws due to defective craftsmanship or products arising from Normal Usage of the device.
It does NOT cover cosmetic wear and tear triggered by fair wear and tear, or damage caused by mishap, misuse or neglect. Any effort to open or take apart the device (or its devices) will void the guarantee. If you find a problem and alert SNOW throughout the service warranty duration, SNOW will, at its discretion, replace the device totally free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I acquired a snow teeth whitening mouth piece. It broke after 1 week, lights burnt out. I emailed the company multiple times over 2 weeks with no response. I likewise consisted of images and my order number.
We deeply excuse the inconvenience! We are working to resolve this concern as rapidly as we can. First, please ensure your phone is credited at least 50% Second, please utilize it without a phone case. Third, try it in various devices including phone, tablet, computer system, laptop computer, outlout, and so on.
What kind of phone do you have?Give your iPhone USB Access. . Then give you iPhone USB Access. If the accelerating light is still no longer working, then please confirm your order number, and shipping address. In the meantime, you can utilize the accelerating mouth piece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have likewise sent out various e-mails to inquire on my order. At this moment I just want a refund, however can’t get ahold of an individual to speak to about my order.
Order has actually been pressed to the front of the line. We ask forgiveness for the inconvenience triggered. At the minute we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many customers as possible. We really apologize we could not meet your requirements and we hope that when whatever normalizes once again that you would reevaluate SNOW. .Thank you for providing yourself the chance of belonging to the SNOW family.