06/21/2020I put an order for Snow teeth Lightening on 5/21/ 2020. I immediately got an email that my order would get here in 1-2 weeks (). I received a produced e-mail on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no response. Calles 6/16, no action. I do not even understand if they are still in service. Searched their site and it says they are attempting to deliver orders placed by May fourth? Why are they taking new orders and charging customers if they can’t fill them – .
Order has actually been pressed in front of the line to ship out among thousands of other orders. We say sorry for the inconvenience caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of clients as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking info. I have actually emailed twice and called with no success. . Finally today spoke to agent who specified they would email me tracking info however might not offer ship date. I purchased 1 package at full rate and another at half off, invested a total of $224 ().
As I was typing this complaint I did get an e-mail which was allegedly going to have my tracking number, well it’s simply my order confirmation AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Daddies Day. Order was pressed to the front of the line.
At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as lots of clients as possible. We really apologize we could not meet your requirements and we hope that when everything normalizes once again that you would reconsider SNOW.Thank you for offering yourself the opportunity of being part of the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I contacted customer Services about being dissatisfied with the arise from the system, They sent out more serum for me to try, which still DID NOT whiten my teeth. I called this company numerous times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t like your item? No worries! We use a thirty days cash back ensure with full refund on any used or unused items. Consumer simply has to pay return label. Just return your items to us within 30 days of placing your order. Client is accountable for return shipping costs.
Any kind of refund will be released as installment plan if returned after your 30-day window. Because of the nature of our service and products, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return process. ******************************************* I got in touch with SNOW within the 1 month period, however they kept jacking me around, SO that the 30 Day period had passed when the business final sent me the refund site.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We provide a 30 day cash back guarantee with complete refund on any used or unused products (). Consumer just has to pay return label. Merely return your products to us within thirty days of putting your order – .
Due to the fact that of the nature of our service and products, we are not able to restock or resale any products. SNOW warrants this gadget for a period of 5 (5) YEARS after the initial date of purchase against flaws due to defective workmanship or materials arising from Regular Usage of the device.
It does NOT cover cosmetic degeneration caused by fair wear and tear, or damage brought on by accident, misuse or disregard. Any attempt to open or take apart the gadget (or its accessories) will void the guarantee. If you discover a problem and alert SNOW throughout the guarantee period, SNOW will, at its discretion, replace the gadget complimentary of charge.
To settle this I’m looking for some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I bought a snow teeth lightening mouth piece. It broke after 1 week, lights stressed out. I emailed the company multiple times over 2 weeks without any response. I also included images and my order number.
We deeply excuse the trouble! We are working to solve this issue as quickly as we can. First, please make sure your phone is charged to at least 50% 2nd, please use it without a phone case. Third, try it in different gadgets consisting of phone, tablet, computer system, laptop, outlout, and so on.
What type of phone do you have?Give your iPhone USB Gain access to. . Then give you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have also sent various emails to ask on my order. At this moment I simply want a refund, but can’t get ahold of an individual to speak with about my order.
Order has been pressed to the front of the line. We say sorry for the trouble caused. At the moment we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as numerous customers as possible. We genuinely apologize we couldn’t satisfy your requirements and we hope that when whatever normalizes again that you would reevaluate SNOW. .Thank you for providing yourself the opportunity of belonging to the SNOW household.