06/21/2020I put an order for Snow teeth Whitening on 5/21/ 2020. I instantly received an email that my order would arrive in 1-2 weeks (). I received a created email on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no reaction. Calles 6/16, no action. I do not even know if they are still in service. Searched their site and it says they are attempting to deliver orders put by May fourth? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has actually been pressed in front of the line to ship amongst countless other orders. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as numerous customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not gotten shipping/tracking information. I have actually emailed twice and called without any success. . Lastly today spoke with representative who stated they would email me tracking details but could not supply ship date. I purchased 1 package at full price and another at half off, invested an overall of $224 ().
As I was typing this complaint I did get an e-mail which was supposedly going to have my tracking number, well it’s simply my order confirmation ONCE AGAIN and still NO tracking number. Extremely disappointed as I was anticipating to have this by Daddies Day. Order was pushed to the front of the line.
At the minute we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of consumers as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when whatever stabilizes once again that you would reevaluate SNOW.Thank you for offering yourself the chance of being part of the SNOW family.
50) and got same on 03-02-20, On 03-20-20, I contacted consumer Services about being dissatisfied with the results from the system, They sent out more serum for me to attempt, which still DID NOT bleach my teeth. I called this company a number of times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t love your product? No worries! We provide an one month refund ensure with complete refund on any utilized or unused items. Consumer just needs to pay return label. Merely return your items to us within 30 days of placing your order. Consumer is accountable for return shipping expenses.
Any type of refund will be issued as shop credit if returned after your 30-day window. Since of the nature of our service and items, we are not able to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the 30 day duration, however they kept jacking me around, SO that the 30 Day period had passed when the business final sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We offer a 30 day cash back ensure with full refund on any used or unused items (). Consumer just needs to pay return label. Just return your items to us within thirty days of positioning your order – .
Since of the nature of our business and items, we are not able to restock or resale any products. SNOW warrants this gadget for a period of 5 (5) YEARS after the initial date of purchase against problems due to malfunctioning workmanship or materials arising from Regular Use of the device.
It does NOT cover cosmetic wear and tear brought on by fair wear and tear, or damage brought on by mishap, misuse or disregard. Any effort to open or take apart the gadget (or its accessories) will void the guarantee. If you discover a problem and inform SNOW throughout the guarantee duration, SNOW will, at its discretion, replace the gadget totally free of charge.
To settle this I’m looking for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I acquired a snow teeth bleaching mouthpiece. It broke after 1 week, lights stressed out. I emailed the company several times over 2 weeks without any action. I also consisted of images and my order number.
We deeply excuse the inconvenience! We are working to resolve this issue as quickly as we can. First, please make sure your phone is charged to at least 50% 2nd, please utilize it without a phone case. Third, try it in different devices including phone, tablet, computer, laptop computer, outlout, etc.
What kind of phone do you have?Give your iPhone USB Gain access to. . Then provide you iPhone USB Gain access to. If the speeding up light is still no longer working, then please validate your order number, and shipping address. In the meantime, you can utilize the speeding up mouthpiece without the light. Simply keep the serum in longer (an additional 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are complete. When I was able to leave a message – no one returned my call. I have also sent out many emails to ask on my order. At this point I simply desire a refund, however can’t get ahold of an individual to speak to about my order.
Order has been pushed to the front of the line. We excuse the hassle triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as many consumers as possible. We truly apologize we couldn’t fulfill your needs and we hope that when everything normalizes once again that you would reconsider SNOW. .Thank you for providing yourself the opportunity of being part of the SNOW household.