06/21/2020I placed an order for Snow teeth Whitening on 5/21/ 2020. I immediately got an email that my order would show up in 1-2 weeks (). I got a generated e-mail on 5/24 specifying that my order would show up in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no reaction. Calles 6/16, no response. I don’t even understand if they are still in company. Searched their website and it states they are trying to ship orders placed by May 4th? Why are they taking brand-new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to ship out among countless other orders. We ask forgiveness for the hassle triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous clients as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have actually not received shipping/tracking information. I have actually emailed two times and called without any success. . Finally today talked to agent who specified they would email me tracking info but might not supply ship date. I purchased 1 kit at complete rate and another at half off, spent an overall of $224 ().
As I was typing this complaint I did receive an e-mail which was apparently going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Very dissatisfied as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as lots of consumers as possible. We really apologize we couldn’t fulfill your needs and we hope that when whatever normalizes again that you would reconsider SNOW.Thank you for offering yourself the chance of being part of the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I got in touch with consumer Services about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT lighten my teeth. I contacted this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not like your product? No worries! We provide a 1 month refund ensure with full refund on any used or unused products. Client just needs to pay return label. Simply return your products to us within 30 days of putting your order. Consumer is accountable for return shipping expenses.
Any kind of refund will be issued as shop credit if returned after your 30-day window. Because of the nature of our service and products, we are not able to restock or resale any products. Please visit our Returns Center to start our return process. ******************************************* I contacted SNOW within the one month duration, however they kept jacking me around, SO that the 1 month period had passed when the company last sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was delivered in 3 service day. We offer a 30 day refund ensure with full refund on any used or unused items (). Customer just has to pay return label. Simply return your items to us within one month of putting your order – .
Because of the nature of our business and products, we are not able to restock or resale any products. SNOW warrants this gadget for a period of FIVE (5) YEARS after the original date of purchase against defects due to defective workmanship or products occurring from Typical Usage of the device.
It does NOT cover cosmetic wear and tear caused by reasonable wear and tear, or damage brought on by mishap, misuse or disregard. Any effort to open or take apart the gadget (or its devices) will void the service warranty. If you find a defect and notify SNOW throughout the warranty duration, SNOW will, at its discretion, change the device totally free of charge.
To settle this I’m looking for some kind REFUND NOT the same jerking around with this company for months. 06/18/2020I acquired a snow teeth lightening mouth piece. It broke after 1 week, lights burnt out. I emailed the business several times over 2 weeks without any response. I likewise consisted of pictures and my order number.
We deeply excuse the trouble! We are working to resolve this concern as quickly as we can. Initially, please ensure your phone is charged to at least 50% Second, please utilize it without a phone case. Third, try it in various gadgets consisting of phone, tablet, computer, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Gain access to. . Then offer you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouthpiece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually likewise sent out various e-mails to inquire on my order. At this moment I just want a refund, but can’t get ahold of a person to talk to about my order.
Order has been pushed to the front of the line. We excuse the trouble triggered. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous clients as possible. We truly apologize we could not fulfill your needs and we hope that when whatever normalizes once again that you would reassess SNOW. .Thank you for giving yourself the opportunity of belonging to the SNOW household.