06/21/2020I put an order for Snow teeth Bleaching on 5/21/ 2020. I immediately received an e-mail that my order would show up in 1-2 weeks (). I received a generated e-mail on 5/24 mentioning that my order would get here in 7-14 days. My account was charged on 5/26. I sent an email checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no response. I do not even understand if they are still in service. Searched their website and it says they are trying to ship orders put by May 4th? Why are they taking new orders and charging consumers if they can’t fill them – .
Order has been pushed in front of the line to deliver out among countless other orders. We apologize for the inconvenience caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as many clients as possible.
06/19/2020I put my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking information. I have actually emailed two times and called without any success. . Finally today spoke with representative who specified they would email me tracking details however might not offer ship date. I purchased 1 kit at full cost and another at half off, invested an overall of $224 ().
As I was typing this complaint I did receive an email which was supposedly going to have my tracking number, well it’s simply my order verification ONCE AGAIN and still NO tracking number. Really dissatisfied as I was anticipating to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of customers as possible. We genuinely apologize we couldn’t satisfy your needs and we hope that when whatever normalizes again that you would reevaluate SNOW.Thank you for offering yourself the opportunity of being part of the SNOW household.
50) and got exact same on 03-02-20, On 03-20-20, I contacted consumer Solutions about being unhappy with the arise from the system, They sent more serum for me to try, which still DID NOT whiten my teeth. I contacted this company several times about the product: 03-20-20, 04-09-20, 04-16-20, After no reply once again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Don’t enjoy your product? No concerns! We provide a 1 month money back guarantee with full refund on any used or unused items. Client simply needs to pay return label. Simply return your products to us within 1 month of positioning your order. Customer is responsible for return shipping expenses.
Any type of refund will be issued as installment plan if returned after your 30-day window. Due to the fact that of the nature of our business and items, we are unable to restock or resale any items. Please visit our Returns Center to start our return process. ******************************************* I got in touch with SNOW within the one month duration, but they kept jacking me around, SO that the 1 month period had actually passed when the business final sent me the refund website.
Order was provided March 2, 2020. ************************************************************************************** Order was provided in 3 service day. We provide a thirty days cash back ensure with complete refund on any used or unused items (). Client just needs to pay return label. Simply return your products to us within 30 days of positioning your order – .
Since of the nature of our service and items, we are unable to restock or resale any products. SNOW warrants this device for a period of 5 (5) YEARS after the original date of purchase versus problems due to faulty workmanship or products emerging from Typical Usage of the gadget.
It does NOT cover cosmetic wear and tear brought on by reasonable wear and tear, or damage triggered by accident, misuse or neglect. Any effort to open or take apart the device (or its devices) will void the service warranty. If you discover a flaw and inform SNOW throughout the service warranty period, SNOW will, at its discretion, replace the device free of charge.
To settle this I’m searching for some kind REFUND NOT the very same jerking around with this company for months. 06/18/2020I purchased a snow teeth lightening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business numerous times over 2 weeks with no reaction. I likewise included photos and my order number.
We deeply excuse the hassle! We are working to fix this concern as quickly as we can. Initially, please make certain your phone is credited a minimum of 50% 2nd, please use it without a phone case. Third, attempt it in various gadgets including phone, tablet, computer, laptop, outlout, etc.
What kind of phone do you have?Give your iPhone USB Access. . Then offer you iPhone USB Gain access to. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can use the speeding up mouth piece without the light. Simply keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have actually called over 12 times – both voicemails are full. When I was able to leave a message – nobody returned my call. I have likewise sent numerous e-mails to inquire on my order. At this point I simply desire a refund, but can’t get ahold of an individual to speak with about my order.
Order has actually been pushed to the front of the line. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to catch up and get to as lots of clients as possible. We really apologize we couldn’t fulfill your needs and we hope that when everything normalizes again that you would reassess SNOW. .Thank you for providing yourself the chance of becoming part of the SNOW family.