06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I immediately received an e-mail that my order would arrive in 1-2 weeks (). I received a created email on 5/24 specifying that my order would get here in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no reaction. I do not even know if they are still in business. Searched their website and it states they are trying to ship orders put by May fourth? Why are they taking new orders and charging clients if they can’t fill them – .
Order has actually been pushed in front of the line to ship among countless other orders. We excuse the trouble caused. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as many customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking information. I have actually emailed twice and called with no success. . Lastly today spoke with representative who mentioned they would email me tracking info however might not offer ship date. I purchased 1 kit at full rate and another at half off, spent a total of $224 ().
As I was typing this grievance I did get an email which was apparently going to have my tracking number, well it’s just my order verification AGAIN and still NO tracking number. Really disappointed as I was expecting to have this by Dads Day. Order was pushed to the front of the line.
At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as many consumers as possible. We truly apologize we couldn’t satisfy your needs and we hope that when whatever normalizes once again that you would reconsider SNOW.Thank you for giving yourself the chance of belonging to the SNOW household.
50) and received exact same on 03-02-20, On 03-20-20, I got in touch with consumer Providers about being dissatisfied with the arise from the system, They sent out more serum for me to attempt, which still DID NOT whiten my teeth. I called this company several times about the item: 03-20-20, 04-09-20, 04-16-20, After no reply again on 05-14-20 and 05-26-20.
ORDER RETURNS/REFUND POLICY: Do not enjoy your item? No concerns! We provide a 30 day refund guarantee with complete refund on any utilized or unused products. Client simply needs to pay return label. Simply return your products to us within 30 days of putting your order. Consumer is accountable for return shipping expenses.
Any type of refund will be issued as shop credit if returned after your 30-day window. Due to the fact that of the nature of our business and items, we are unable to restock or resale any products. Please visit our Returns Center to initiate our return procedure. ******************************************* I got in touch with SNOW within the thirty days period, however they kept jacking me around, SO that the one month duration had actually passed when the business last sent me the refund website.
Order was delivered March 2, 2020. ************************************************************************************** Order was provided in 3 company day. We provide a 30 day refund ensure with complete refund on any utilized or unused items (). Customer just needs to pay return label. Just return your items to us within 1 month of putting your order – .
Because of the nature of our business and items, we are unable to restock or resale any products. SNOW warrants this gadget for a period of 5 (5) YEARS after the original date of purchase versus flaws due to malfunctioning workmanship or materials arising from Regular Use of the device.
It does NOT cover cosmetic degeneration triggered by fair wear and tear, or damage brought on by mishap, misuse or disregard. Any effort to open or take apart the gadget (or its accessories) will void the guarantee. If you find a flaw and notify SNOW throughout the guarantee duration, SNOW will, at its discretion, change the gadget free of charge.
To settle this I’m trying to find some kind REFUND NOT the exact same jerking around with this company for months. 06/18/2020I acquired a snow teeth whitening mouthpiece. It broke after 1 week, lights burnt out. I emailed the business numerous times over 2 weeks without any reaction. I likewise consisted of pictures and my order number.
We deeply excuse the inconvenience! We are working to fix this problem as quickly as we can. First, please ensure your phone is credited a minimum of 50% Second, please utilize it without a phone case. Third, try it in various devices consisting of phone, tablet, computer, laptop, outlout, and so on.
What sort of phone do you have?Give your iPhone USB Access. . Then provide you iPhone USB Access. If the accelerating light is still no longer working, then please verify your order number, and shipping address. In the meantime, you can utilize the accelerating mouthpiece without the light. Just keep the serum in longer (an extra 10 minutes).
75. Order number is # ************. I have called over 12 times – both voicemails are full. When I was able to leave a message – no one returned my call. I have actually likewise sent many e-mails to ask on my order. At this point I just want a refund, however can’t get ahold of a person to speak with about my order.
Order has been pushed to the front of the line. We excuse the trouble triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to catch up and get to as lots of consumers as possible. We truly apologize we couldn’t fulfill your needs and we hope that when whatever normalizes once again that you would reevaluate SNOW. .Thank you for offering yourself the opportunity of becoming part of the SNOW household.